Reviews: Live & Shoppable Videos: Ch.io

Customer reviews: Channelize Live Shopping & UGC

Reviews (81)

Overall rating

4.8

5

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What Merchants Think

Merchants generally have a highly positive perception of the "Live & Shoppable Videos: Ch.io" app. They commend the app for its user-friendliness and seamless integration capabilities, and consistently highlight the exceptional support provided by the app's team. Many users have found the app to enhance their sales and customer engagement significantly.

Key Strengths

User-friendly interface with seamless integration into existing systems.
Exceptional customer support – quick, responsive, and knowledgeable team.
Ability to simulcast live shows across multiple platforms, including social media.
Excellent feature set for conducting successful live shopping shows and sellable videos.
Cost-effective alternative to other live shopping solutions.
High-quality streaming with minimal lag time during live shows.
Strong community engagement and sales boost through live interactions.

Common Concerns

Limited feedback on technical or feature-specific limitations, indicating few notable drawbacks.

Final Thoughts

Overall, "Live & Shoppable Videos: Ch.io" is well-received in the market. Its ease of use, comprehensive feature set, and the excellent support team are the main drivers behind its positive reception. The app has proven to be a valuable tool for merchants seeking to leverage live shopping to engage their audience and boost sales.

Kleva Range - Everyday Innovations

Dec 06, 2023 on Shopify

We have been using the channelize app for 4 live shows now and we at the Kleva Range are amazed at how easy to use and smooth the platform is. The quality vision that comes out of the app is very very clear. There is basically no lag time between the live vision and the broadcasted feed when using the host app which is amazing compared to a lot of other platforms. One of the most important things to us is the customer service that we have been given throughout our time using channelize, any query or question that we have is answered almost immediately and a special mention to the co-founder Vidit who is always happy to jump on a video call to help out. We couldn't recommend this higher for anyone to use

Byoode

Nov 20, 2023 on Shopify

Using the app has been an incredible experience. Although this type of sale is not yet well known in our country, we are convinced that in the not too distant future it will make a difference.

Heartstone Farm

Nov 04, 2023 on Shopify

We've been very pleased with Channelize - it's actually been a great experience. We've done 3 Live Events so far and had excellent sales and customer response. The support from Channelize has been excellent - when I ask a question I get a quick response. It's quite easy to use and set up each show. Would definitely recommend this app if you are looking at doing Live Shopping.