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Customer reviews: Live & Shoppable Videos: Ch.io

Develop by Channelize.io
<h3>What Merchants Think</h3> <p> Merchants generally have a highly positive perception of the "Live & Shoppable Videos: Ch.io" app. They commend the app for its user-friendliness and seamless integration capabilities, and consistently highlight the exceptional support provided by the app's team. Many users have found the app to enhance their sales and customer engagement significantly. </p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface with seamless integration into existing systems.</li> <li>Exceptional customer support – quick, responsive, and knowledgeable team.</li> <li>Ability to simulcast live shows across multiple platforms, including social media.</li> <li>Excellent feature set for conducting successful live shopping shows and sellable videos.</li> <li>Cost-effective alternative to other live shopping solutions.</li> <li>High-quality streaming with minimal lag time during live shows.</li> <li>Strong community engagement and sales boost through live interactions.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Limited feedback on technical or feature-specific limitations, indicating few notable drawbacks.</li> </ul> <h3>Final Thoughts</h3> <p> Overall, "Live & Shoppable Videos: Ch.io" is well-received in the market. Its ease of use, comprehensive feature set, and the excellent support team are the main drivers behind its positive reception. The app has proven to be a valuable tool for merchants seeking to leverage live shopping to engage their audience and boost sales. </p>

Reviews (92)

Overall rating
4.8

What Merchants Think

Merchants generally have a highly positive perception of the "Live & Shoppable Videos: Ch.io" app. They commend the app for its user-friendliness and seamless integration capabilities, and consistently highlight the exceptional support provided by the app's team. Many users have found the app to enhance their sales and customer engagement significantly.

Key Strengths

  • User-friendly interface with seamless integration into existing systems.
  • Exceptional customer support – quick, responsive, and knowledgeable team.
  • Ability to simulcast live shows across multiple platforms, including social media.
  • Excellent feature set for conducting successful live shopping shows and sellable videos.
  • Cost-effective alternative to other live shopping solutions.
  • High-quality streaming with minimal lag time during live shows.
  • Strong community engagement and sales boost through live interactions.

Common Concerns

  • Limited feedback on technical or feature-specific limitations, indicating few notable drawbacks.

Final Thoughts

Overall, "Live & Shoppable Videos: Ch.io" is well-received in the market. Its ease of use, comprehensive feature set, and the excellent support team are the main drivers behind its positive reception. The app has proven to be a valuable tool for merchants seeking to leverage live shopping to engage their audience and boost sales.

Yourgreatfinds

Mar 21, 2025  on Shopify

This app is a great idea.Well thought out in presentation with details like a beautify filter. However, set up was very problematic and I am not a newbie to online selling or installing Shopify apps. Support was very nice and tried to be helpful, but there is a 12 hour time difference between India and PDT and they don't work on weekends. You will need the 2 week trial period because there is a lot of waiting for help. Set up was not easy. The companion host app that works on your phone to broadcast the live is not compatible with iPhone16. It is not compatible with iPad. There are not enough easy to understand instructions or videos available to help you trouble shoot on your own. Channelize.io, you need "how to install for dummies" videos with step-by-step instructions illustrated as one goes through installation showing what everything looks like and will look like. The AI help chat on the dashboard is completely useless. I am super disappointed and hope in the future that these issues will be addressed as I would love to try again. You have a great idea, but it needs some serious fine tuning.

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