Customer reviews: Littledata ‑ Customer Tracking

<h3>What Merchants Think</h3> <p> Merchants have mixed experiences with "Littledata ‑ Customer Tracking." Many appreciate the seamless integration with Shopify, comprehensive analytics, and personalized support that facilitate data-driven decision-making. However, some users experience persistent technical issues and express dissatisfaction with the support team's occasional lack of transparency and delayed responses. </p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify and other platforms like GA4, Klaviyo, and Google Ads.</li> <li>Detailed analytics and real-time data insights.</li> <li>Excellent customer support, particularly highlighting individuals like Cornelia, Claudiu, David, and Ross.</li> <li>Eases understanding of complex data like subscription analytics and accurate attribution tracking.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Technical issues with integration, especially with Facebook CAPI and Pixel.</li> <li>Delayed response from support on critical issues.</li> <li>Occasional lack of transparency and effective communication from support regarding issue resolutions.</li> <li>Potential issues with data attribution and reporting accuracy.</li> </ul> <h3>Final Thoughts</h3> <p> "Littledata ‑ Customer Tracking" is generally well-received for its robust analytics capabilities and committed support team, significantly assisting merchants in optimizing their data tracking. However, persistent technical issues and periods of inadequate support response may hinder its reliability for some users. Overall, it is a powerful tool for those who can navigate its occasional shortcomings, particularly in collaboration with responsive support. </p>

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Reviews (132)

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What Merchants Think

Merchants have mixed experiences with "Littledata ‑ Customer Tracking." Many appreciate the seamless integration with Shopify, comprehensive analytics, and personalized support that facilitate data-driven decision-making. However, some users experience persistent technical issues and express dissatisfaction with the support team's occasional lack of transparency and delayed responses.

Key Strengths

Seamless integration with Shopify and other platforms like GA4, Klaviyo, and Google Ads.
Detailed analytics and real-time data insights.
Excellent customer support, particularly highlighting individuals like Cornelia, Claudiu, David, and Ross.
Eases understanding of complex data like subscription analytics and accurate attribution tracking.

Common Concerns

Technical issues with integration, especially with Facebook CAPI and Pixel.
Delayed response from support on critical issues.
Occasional lack of transparency and effective communication from support regarding issue resolutions.
Potential issues with data attribution and reporting accuracy.

Final Thoughts

"Littledata ‑ Customer Tracking" is generally well-received for its robust analytics capabilities and committed support team, significantly assisting merchants in optimizing their data tracking. However, persistent technical issues and periods of inadequate support response may hinder its reliability for some users. Overall, it is a powerful tool for those who can navigate its occasional shortcomings, particularly in collaboration with responsive support.

Calmoura

Jan 18, 2024 on Shopify

I am pleased to share my experience with Littledata and Cornelia. I recently reached out to them to help me with my Shopify store's conversion data accuracy, and I must say that I am thoroughly impressed with their personalized support. Cornelia, in particular, was extremely helpful in understanding my concerns and requirements. She patiently listened to my issues and provided me with step-by-step guidance to resolve them. Her support was timely, detailed, and easy to comprehend. I genuinely appreciate her commitment to ensuring that my store's data accuracy reaches 100%. Overall, I am delighted with the services provided by littledata and Cornelia. Their personalized support and expertise have immensely helped me in improving my store's performance. I would highly recommend their services to anyone looking for accurate and reliable data solutions for their Shopify store.

Greenphones

Nov 15, 2023 on Shopify

Littledata is second to none. I was in the process of looking at Elevar, but both Cornelia and Natascha jumped on the phone with me and spent considerable time going over my requirements, helping my understand attribution, creating reports for me in GA4 and just supporting me in an excellent way. They have gone beyond my expectations. In regards to the accuracy of my data. I am finding it more accurate than Shopify to be honest and the reports they have made for me have given me very valuable insight into my business.

Prana-Pets.com

Oct 13, 2023 on Shopify

I can't say enough about the customer service at Little Data. Cornelia is amazing and she knows every aspect of the product. She is also great at explaining the data and setting up custom reports useful for our business. Until we added Little Data, we were unable to see how our Subscription Customers behaved vs Our non subscription customers. Little Data put all the subscription data into G4 so we can see how our subscription is performing via Google Analytics. We can now see the reasons for cancelation in a report in G4, We are able to now see our Subscription Revenue vs our Non Subscription Revenue in G4. There are also some great templates provided by Little data for setting up reports in G4. Once again, we are grateful for all the help Cornelia provides during set up and on going. We are so lucky to have such an analytics expert on our Team. Thank you Brad Solomon Founder - Prana Pets