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Customer reviews: LitExtension Store Migration

Develop by LitExtension

Reviews (251)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive view of "LitExtension Store Migration," appreciating the ease, professionalism, and timeliness of their migration services. Users frequently commend the company's ability to handle complex migrations efficiently and praise the team for being responsive and supportive throughout the process.

Key Strengths

  • Efficient and fast migration process
  • Professional and responsive support team
  • Seamless handling of large data volumes and complex migrations
  • Capable of handling various platforms effectively
  • High customer satisfaction with communication and support

Common Concerns

  • Issues with data accuracy (e.g., product weights and descriptions) post-migration
  • Occasional technical problems, such as connection errors
  • Concerns about cost, especially in comparison to self-migration
  • Instances of incomplete migrations or unmet migration expectations

Final Thoughts

Overall, "LitExtension Store Migration" is well-regarded for its capability to manage complex and large-scale data migrations with professionalism and prompt support. While minor technical issues and cost considerations are noted, the app remains a recommended choice for merchants seeking reliable migration solutions to Shopify and other platforms.

High Brands

Oct 22, 2024  on Shopify

Não poderia dizer melhor desta app mas acima de tudo do apoio que ela tem. Um obrigada enorme ao Brian que me ajudou em todo o processo. A migração dos produtos ficou perfeita! Irei voltar para fazer o mesmo processo com encomendas e reviews, seguramente. Muito profissionais! Recomendo vivamente!!

Noelou

Oct 09, 2024  on Shopify

Just installed the app, but there was an error in my Shopify store: "Connection refused by Shopify". So I contacted support and they have no clue or understand wat the problem was... So, not for me.

onionbkk.com / Onion

Oct 08, 2024  on Shopify

I've used LitExtension several times. Migration went smoothly from Magento2. Customer's service is the best. Quick response 24/7. even custom parameters from custom attributes.

Wholesale Foil Pans

Sep 30, 2024  on Shopify

Migrating to a new store is always a big job. Tracee handled our migration from Big commerce to Shopify and we didn't have to worry about doing all the work. It was a seamless transition and all of our orders, products, blog and customers were migrated over, as well as the redirects built. Made launching a whole lot easier. Would highly recommend.

Crystaldreams Abalorios

Sep 17, 2024  on Shopify

I am really impressed how I could migrate from a old Zencart cms to Shopify with this app. It's been 5 or 6 years that I was thinking to move and always worried about problems in migrations urls, items, categories, so always waiting and waiting and procrastinating. For my all smooth and fine.

Robin's Glass Supplies LLC

Aug 30, 2024  on Shopify

Not at all satisfied. Products transferred with incorrect weights, and none of the products descriptions transferred with the correct styling. All the headings and even paragraphs are gone. I have 480 products and I have to open up everyone and fix it. THIS WAS A COMPLETE WASTE OF MY MONEY. The only reason I am giving it two stars instead of one is because they supposedly handled my redirects. No idea if they actually did. Such a terrible waste of my time and money.

Cup of Tea Creative

Aug 25, 2024  on Shopify

I worked with Andy at LitExtension to migrate my Wix store to Shopify. The project included 600+ customer contacts and 200+ products with 2000+ product images. The migration was smooth and fast. The job was completed exactly as expected. I highly recommend Andy and the team at LitExtension.

Signworld America

Aug 22, 2024  on Shopify

Our migration with the LitExtension team is coming to an end soon and I want to say the entire team has been very helpful along the way. I will update here once the migration is fully completed.

OLD EARTH MINERALS

Jul 31, 2024  on Shopify

We recently moved from Squarespace to Shopify and LitExtension was such a great help. Blue Nguyen was so helpful and responsive to all of our questions and concerns and helped us with parts of the process that we needed help with. We highly recommend LitExtension for any migration needs, the process was smooth and very professional.

Meeples Corner

Jul 04, 2024  on Shopify

Great customer service from Andy, he helped me to come to the conclusion that letting his developers handle the migration would be the best option. Everything went smoothly. Thanks guys!

Hidden Springs Maple

Jul 04, 2024  on Shopify

We engaged LitExtension's service to assist in migrating our 10+ year maple syrup web store from a custom Drupal-based platform to Shopify. For the professionalism and quality of the service we got, the price was extremely reasonable. The LitExtension team was a pleasure to work with and they were very responsive to the questions we raised and the special requirements of our business. All in all, highly recommend this service.

Fiesta McAllen

Jul 01, 2024  on Shopify

They reached me out within their business hours in their timezone and successfully and professionally handled my migration. Thanks

CosFair GmbH

May 14, 2024  on Shopify

When you looking for a migration services. We have order this migration, in the end the prices was wrong, the brand name (we pay extra for it) was not migrated and nobody was reachable. We had to fix all issues by our self.

Aries Games & Miniatures

May 02, 2024  on Shopify

I had a great experience with LitExtension. They were able to help me migrate from the aging HikaShop ecommerce software to Shopify without any issues. All the items that were imported went though without issue. Andy & Camille were great to deal with, quick to respond even with the time difference, and handled everything professionally. Thank you!

Shared Cultures

Apr 08, 2024  on Shopify

I worked with Andy for a data migration and he was very professional, fast, accurate, and friendly! Andy and the team were very helpful and I would recommend their services to anyone looking for data migration.

SALTOPIA Infused Sea Salts

Apr 04, 2024  on Shopify

EXCELLENT service!! I was super reluctant to migrate my store from Square to Shopify!! I am SO GLAD I DID and even more thrilled I hired LitExtension to do it all for me!! Migrations can be an overwhelming experience and the LitExtension team made it easy and seamless. They communicated every day and were available to me 24/7 through chat to answer any questions - which is amazing considering they are in a completely different time zone with a 12-hour difference. Jett even worked super late one evening to ensure all the final orders were migrated over to my new store when I finalized my domain migration! The best!! I am so happy I hired their team to move my store over to Shopify for me. Do hesitate - just go for it!

TELECAJAS

Apr 03, 2024  on Shopify

Great app! Some products refuse to import at first try, but Mr Dean of technical support solve it very quickly Many thanks

medgravyr

Mar 01, 2024  on Shopify

5 stars to the team at LitExtension. They helped us with a complex migration from Opencart to Shopify where we had a lot of product options with placeholder text and min/max characters that was really important for us to get migrated into the Shopify site. For the product options we had to install another app recommended by LitExtension. Everything went smooth and we are very greatful to team at LitExtension.

Slumber

Dec 15, 2023  on Shopify

Excellent service. We had a complex migration to deal with, and the team was excellent. We did their All in one migration service (I highly recommend spending the extra money), especially if you are migrating high-volume sites. Their team did 3 migrations for us as we moved to Shopify. Great experience and fast communication.

Kiteshop.com

Nov 24, 2023  on Shopify

Amazing service throughout, kept up to date and informed of when the migration would take place as well as any follow-up questions answered.

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