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Customer reviews: LE ‑ Store Migration & Import

Develop by Shopify

Reviews (273)

Overall rating
4.7

What Merchants Think

Merchants generally have a positive view of "LitExtension Store Migration," appreciating the ease, professionalism, and timeliness of their migration services. Users frequently commend the company's ability to handle complex migrations efficiently and praise the team for being responsive and supportive throughout the process.

Key Strengths

  • Efficient and fast migration process
  • Professional and responsive support team
  • Seamless handling of large data volumes and complex migrations
  • Capable of handling various platforms effectively
  • High customer satisfaction with communication and support

Common Concerns

  • Issues with data accuracy (e.g., product weights and descriptions) post-migration
  • Occasional technical problems, such as connection errors
  • Concerns about cost, especially in comparison to self-migration
  • Instances of incomplete migrations or unmet migration expectations

Final Thoughts

Overall, "LitExtension Store Migration" is well-regarded for its capability to manage complex and large-scale data migrations with professionalism and prompt support. While minor technical issues and cost considerations are noted, the app remains a recommended choice for merchants seeking reliable migration solutions to Shopify and other platforms.

G&G WEBSTORE

Dec 17, 2025  on Shopify

• Excellent support team: The agents were responsive, patient, and knowledgeable. They handled custom tweaks and issues promptly via chat/email, often going the extra mile to fix data mapping problems. • Accurate and automated migration: The tool transferred most data seamlessly—products, categories, orders, and imported correctly with some minor errors, its quickly resolved. • Good value: Pricing is reasonable based on entity count, with extras like re-migrations included. No hidden fees, and the 30-day money-back guarantee added peace of mind. • No tech skills needed: The 3-step process is user-friendly, and they offer an All-in-One service for complex migrations.

Pro Audio/Pro Video - HAVE Inc.

Dec 03, 2025  on Shopify

The LitExtension team was great to work with - very professional, quick, and stayed in regular communication throughout the entire process. Even when problems with our old data occurred, the team was experienced enough to be able to provide solutions immediately. We mostly worked with Felix, who was able answer any questions we had and made the process as easy as possible. We definitely recommend working with them!

TSAirsoft

Nov 24, 2025  on Shopify

great service from the team. constant communication of what was happening, and aftersales as well. Took a whole lot of stress off my shoulders doing the migration. definatly worth it.

Welibooks

Nov 22, 2025  on Shopify

Many thanks to LiteExtension for assisting us with our migration from WooCommerce to Shopify. The entire process was seamless, efficient, and handled with exceptional professionalism. We especially appreciate the team’s clear communication and timely support. We look forward to working with you again and exploring your other areas of expertise as our business continues to grow. Team Welibooks.com

DisTradingPins4U

Oct 23, 2025  on Shopify

Overall everything was done to my satisfaction but it took much longer than expected. They are clearly operating outside of the US and unless I happened to be up in the middle of the night I was only able to get one email back and forth to them each day. There was a little bit of a language barrier and it took some time to express exactly what I wanted but in the end it did all get done and I am very happy with the results.

Madnics

Sep 24, 2025  on Shopify

Perfect service from start to finish, the tem spent enough time to make a clear expectation and was very communicative while doing the migration job and the outcome was great. would definately recommend using their service.

My Store

Sep 16, 2025  on Shopify

I am very satisfied with the migration process. The LitExtension team was professional, well organized, and respected the timing of the project. Communication was clear, and the support was excellent throughout the process. I highly recommend their service to anyone looking for a smooth migration.

Pack & Smooch

Sep 11, 2025  on Shopify

Working with LitExtension has been a truly positive experience. The team is extremely kind, patient, and clearly very experienced. From the very beginning, they focused on my specific needs and were always open-minded and supportive, which made the entire process smooth and stress-free. A special thank you goes to Circle, who showed remarkable patience and an outstanding customer-oriented mindset throughout the project. I felt supported at every step. I’m genuinely excited about the results and can highly recommend LitExtension to anyone planning a migration. Great service, great people – thank you to the whole team!

chavda.com

Aug 23, 2025  on Shopify

after paying usd599 they wanted us to upgrade to the usd 1699 bundle I had to negotiate to waive the extra charges they dont tell you that when you buy the app However i had 60000 products and 30000 customers and 25000 orders it took around 10 days to complete but it was done succesfully Thanks to the team , Support was always there to assist

Laser Cartridge Plus

Aug 06, 2025  on Shopify

Steve and his team did an excellent job. They were able to export specific SKUs for me as well as previous customer orders and the customer info out of our ShopSite Pro and put it into our new Shopify, which saved me a tremendous amount of time and hassle. They are also very good at communicating and fixing anything that needs a modification. Highly recommended!

My Store

Aug 05, 2025  on Shopify

Great team! Very responsive, communicates very well and kept us informed and updated every step! They resolved issues if they came up and we are very pleased with the results of the migration! The LitExtension team made everything super easy for us. Highly recommend!!

Haisue

Aug 05, 2025  on Shopify

Great service start to finish. From the very first demo migration to the last quality check, the team at LitExtension did a wonderful job in assisting us all the way. We mostly worked with Ben, who was able to find solutions to migrate the data items from our old store that were unique to our business into easy-to-find and easy-to-use data items on our new Shopify store. We definitely recommend the All-in-One Migration if your store has a high number of data sets (e.g. thousands of orders/customers) and unique items (e.g. expiry dates, country of origin, dimensions). The only thing that was somewhat challenging is the time difference since we are based in Canada and the LitExtension team is based in Vietnam and support is usually provided via email only. We wish there was an option to set up calls every now and then to make communication a bit easier/quicker. With that being said, we are still glad that we found LitExtension as we can't imagine being able to complete the data migration of our store without them!

ClaytonItalia

Jul 30, 2025  on Shopify

Ho utilizzato il servizio di migrazione dati da Magento 2.4.4 a Shopify e devo dire che il team di LitExtension e in particolare Lotus Tran sono stati fantastici. I loro punti di forza sono: cordialità, disponibilità, precisione e velocità. Se vi trovate a dover migrare da Magento a Shopify affidatevi a loro. Grazie per tutto.

Odoro Essenzen

Jul 28, 2025  on Shopify

We migrate with Litextension our shop from shopware to shopify. The team was great to work with. During the process we identified a few issues. But everything was fully resolved in two days. We are satisfied with the work from Litextension.

Courtney Robers Art

Jul 24, 2025  on Shopify

I used LitExtension for a data migration from Squarespace to Shopify. The support team completed the job quickly and efficiently - they were excellent!

Modern Telescopes

Jul 10, 2025  on Shopify

Paul and team, extremely professional and completed our work with great accuracy. Extremely prompt and always followed timelines, and happy to say, they were always ahead of the time. Thank you so much for completing our project and giving us delightful experience.

Repeater24

Jul 07, 2025  on Shopify

I’m extremely impressed with LitExtension. The communication was excellent: fast, friendly and professional. What impressed me the most was how quickly the team executed everything. They kept me updated throughout the entire process, so I always knew what was going on. I would highly recommend them and would definitely use their service again!

Usona

Jul 01, 2025  on Shopify

The team at LitExtension was great to work with, and also showed great patience with my migration needs. We had a large website, with many products and variants and they were able to do everything we needed, even some custom requests. Great people and great company.

Original Film Poster

Jun 22, 2025  on Shopify

Amazing service! This company has successfully migrated our old website products (over 11,000) with great communication along the process. The technical team was very good at answering my queries and any changes that I needed to be made were done so in good time. Highly Recommended 5*

Luxe Fragrances

Jun 16, 2025  on Shopify

This is a great app and worked perfectly to migrate my Big Commerce store. Their services are highly recommended - the support is exceptional and are quick to resolve any request! 10/10!

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