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Customer reviews: Linkpop

Develop by Shopify
<h3>What Merchants Think</h3> <p> The "Linkpop" app has received mixed feedback from merchants. While some users appreciate its initial promise and ease of integration with their stores, others have expressed significant frustrations with persistent technical issues. Overall, merchants are divided, with many experiencing recurring outages and customization limitations. </p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify stores.</li> <li>Easy setup and use for creating customizable link pages.</li> <li>Facilitates convenient checkout processes for customers.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Frequent technical difficulties leading to outages and broken links.</li> <li>Security issues with links being flagged as unsafe or redirecting inappropriately.</li> <li>Limited customization options, such as inability to hide prices or branding.</li> <li>Ineffective or absent customer support to resolve ongoing issues.</li> </ul> <h3>Final Thoughts</h3> <p> While "Linkpop" offers valuable features for integrating with the Shopify ecosystem, its current state is marred by frequent technical issues and insufficient support, negatively impacting merchant satisfaction. Users have reported loss of potential sales and frustrations stemming from unresolved problems, leading many to consider alternative solutions. </p>

Reviews (91)

Overall rating
2.2

What Merchants Think

The "Linkpop" app has received mixed feedback from merchants. While some users appreciate its initial promise and ease of integration with their stores, others have expressed significant frustrations with persistent technical issues. Overall, merchants are divided, with many experiencing recurring outages and customization limitations.

Key Strengths

  • Seamless integration with Shopify stores.
  • Easy setup and use for creating customizable link pages.
  • Facilitates convenient checkout processes for customers.

Common Concerns

  • Frequent technical difficulties leading to outages and broken links.
  • Security issues with links being flagged as unsafe or redirecting inappropriately.
  • Limited customization options, such as inability to hide prices or branding.
  • Ineffective or absent customer support to resolve ongoing issues.

Final Thoughts

While "Linkpop" offers valuable features for integrating with the Shopify ecosystem, its current state is marred by frequent technical issues and insufficient support, negatively impacting merchant satisfaction. Users have reported loss of potential sales and frustrations stemming from unresolved problems, leading many to consider alternative solutions.

Ms. Crys' Creations

Jul 28, 2024  on Shopify

very glitchy... only works sometimes. but when it does work its great

Country Craft Cabin.

Apr 05, 2024  on Shopify

Worked at first but now unreliable. Regularly fails to link to the page.

Lilac & Moonberries

Jan 18, 2024  on Shopify

Great idea, I love the fact that it's integrated with our eshop. Nevertheless, the page is often down and our followers are not able to access it (which we have confirmed ourselves when they contacted us). That's a big issue and it costs us money. So, I would not recommend as of now. Can't wait until this app becomes actually production-suitable and gets the features its competition already has.

DeesMerch

Dec 24, 2023  on Shopify

Have had for months and still cannot add products from my store. Followed every step. Wouldn’t recommend and I’m moving on…

orvelio

Oct 29, 2023  on Shopify

I must say, I do like that Shopify creates their own apps more and more. Though, Linkpop unfortunately lacks a few crucial features, that makes it not usable for me. I love that there are analytics built in, that it easily integrates with my store, and that the creation process is extremely easy. My problems with existing features: - The lack of ability to hide the product price of a product card. -> This is my biggest complaint that makes the app useless as I have different prices for products depending on the market. Linkpop doesn't track where the user lives at so it always shows the base price, which for some people is wrong and they'll get the surprise once they click on the product link. - The somewhat broken preview. -> Texts appear way too big compared to how it actually looks on the phone for example. - The lack of ability to hide the branding even as a paid option. Features I would like to see in there (and wonder why they aren't implemented already): - A collection link. The same as the product link, but with collections. - Additional social media handles: Vimeo, behance - An option to add a banner image - More fonts

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