We are not using the app due to an internal decision to offer multiple payment gateways but giving 5 stars as the functionality of the checkout itself seemed good and the problems in uninstalling the app were promptly resolved by the support team despite them not being sure of the possibility of future business. Will be open to using this or any other service from GoKwik in the future as well.

This is a fantastic app for e-commerce—easy to use and perfect for everyone. The support team is responsive and very helpful. Highly recommended!

I had a great experience with the Gokwick support team, especially with Shubham Sir who guided me patiently throughout. They were very responsive, helpful, and made it easier for me to understand and use the COD module effectively. Highly recommended!

Customer support does not exist. I completed all the onboarding steps, but no one responded. Seems these positive reviews are fake or doubtful. I reached out to the support team via email, but never received a response. I had to uninstall the app. Based on my experience, I would not recommend this app.

We recently started using GoKwik cod and checkout for a couple months for our brand VishwaMed, and the experience has been great. a big thanks to Sunil sir from the KYC team he personally made sure our KYC was done smoothly and on time. He kept following up, explained everything clearly, and got it sorted without delays. Sunil sir's general support and help with the KYC process really stood out. Thanks gokwik team and sunil.

We recently concluded our GoKwik Checkout integration, and we’re pleased to acknowledge the exceptional support provided by Thalari Sunil Kumar throughout the process. His professionalism, deep technical understanding, and timely communication played a critical role in ensuring a smooth and efficient implementation. Sunil’s proactive approach and attention to detail greatly contributed to a hassle-free experience. We truly appreciate his commitment and expertise.

Persisting issue on KYC submission due to automated system which is detecting anomalies. Yet no response or resolution despite promising resolution within hours.

We cannot use it for 2 months because for the past 1 month waiting for KYC approval, and every time they say someone from the KYC team will call or mail you. Dont know if some major issues there how many days they will take to respond

After setting up, when customer is clicking on BUY button, a white screen is appearing. When I make the support agent understand the problem he told me to raise the concern with another team and he cannot do anything not even transfer the query. Very unsatisfied, wasted by 2 days of operation for this app.

I've been using Kwik COD & Checkout, and it's an excellent app for setting additional charges on COD orders. It allows us to apply different conditional COD fees based on order value or specific collection names, making our checkout process more flexible and efficient. The support team is also very helpful. Highly recommended!