Kount logo

Kount

Free plan available

AI-Powered Digital Fraud Prevention

Real-time analytics
Seamless checkout
Reduce chargebacks
Automated decisions
Customizable policies

About Kount

Launched Sep 14, 2022

Categories

Built by Kount, an Equifax Company

Email :

[email protected]

Address

917 S Lusk Street, Boise, ID, 83706, US

Website Privacy policy
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Introduction Video

Description

Confidently manage fraud. Easily stop chargebacks. Substantially increase profits.

Fraud can wreak havoc on any store owner — no matter the size of the business. And it’s unfair. Having the right risk management in place can help you avoid headaches, wasted time, and revenue loss. Kount’s simple, easy-to-use fraud prevention solution minimizes risks and helps your business grow with complete confidence. Customize your policies and risk thresholds, stop chargebacks, and improve your bottom-line profitability.

Fraud can wreak havoc on any store owner — no matter the size of the business. And it’s unfair. Having the right risk management in place can help you avoid headaches, wasted time, and revenue loss. Kount’s simple, easy-to-use fraud prevention solution minimizes risks and helps your business grow with complete confidence. Customize your policies and risk thresholds, stop chargebacks, and improve your bottom-line profitability. more
  • ANALYZE high-risk orders in real time with robust data analytics and adaptive AI
  • AUTOMATE approve/decline decisions, order refunds, and cancellations.
  • CUSTOMIZE business policies and risk thresholds to fit your needs.
  • REDUCE false positives, chargebacks, and revenue loss.
  • IMPROVE customer experiences by providing a quick, seamless checkout process.

Pros

  • AI-powered fraud prevention provides robust protection.
  • Simple and easy-to-use interface.
  • Customizable policies and risk thresholds.
  • Reduces chargebacks and revenue loss.
  • Improves bottom-line profitability.
  • Real-time analysis of high-risk orders with data analytics and adaptive AI.
  • Automation of approve/decline decisions, order refunds, and cancellations.
  • Reduces false positives.
  • Enhances customer experiences with a quick and seamless checkout process.

Cons

  • May require a learning curve for initial setup and customization.
  • Dependence on AI might miss nuanced fraud cases.
  • Potentially high upfront costs for small businesses.
  • Ongoing adjustment of risk thresholds can be time-consuming.
  • Limited integration options with some ecommerce platforms.

Top Helpful Reviews

GardenHearth

Feb 04, 2025  on Shopify

So far I haven't even been to install the Kount Essentials app, and have had no luck with their Support. The app here on the Shopify app store seems to install Advanced, not Essentials, which can't be activated without an API. When I reach out to Support - either through the Support link to the left here, or via the Support link in the app, the agent seems to know nothing about the Essentials app and bounces me off to someone else who equally isn't aware of the app. The latest is I got told I need a contract and someone would contact me shortly. That was a week ago. And Essentials is not meant to require a contract anyway.

ASRV

Apr 03, 2024  on Shopify

We have been using Kount for a few years now, and we couldn't be more pleased with their product and their support team. We have been working with Olaia, and she's one of the best account managers we've ever had the pleasure of working with. We've tried a few different preventative fraud platforms in the past, and nothing compares to the capabilities that Kount provides. Our fraud has been significantly mitigated since signing up with Kount, and we plan on partnering with Kount for years to come.

Smarter Nutrition

Jul 11, 2023  on Shopify

Our company has been using Kount for a year and overall we are satisfied with the service. Number of fraud order that we have to manually check is significantly down and the ability to modify the rule set is amazing.

BagsInBulk.com

Nov 02, 2022  on Shopify

I have been using Kount for several years. Love all the information you get from a single transaction! It really helps making a decisions on new customers. Our fraud has gone down since we started using Kount.

City Grounds

Nov 02, 2022  on Shopify

We have been using Kount now for a couple of years. Has been a solid review tool to catch fraud patterns and overview form of our in-house order screening. It has some pretty sneaky behind-the-scenes looks and ways of tracing orders that Shopify fraud analytics may have overlooked. Takes a bit of getting used to as it feels like a lot of data all at once, but after which, you can pretty much sort based on any needs. The support managers provide whatever level your team needs and were a huge part of the success of our implementation.

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