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Customer reviews: KYC | Know Your Customer

Develop by Shopify

Reviews (12)

Overall rating
4.7

What Merchants Think

The "KYC | Know Your Customer" app is widely appreciated by merchants for its efficiency in verifying customer details and reducing the number of fake or risky orders. Many users have praised the app's simplicity and the smoothness of its verification processes. However, there are a few concerns noted by some users, particularly regarding billing issues and customer support responses.

Key Strengths

  • Easy to set up and use
  • Smooth verification process
  • Effective in reducing fake orders
  • Saves time
  • Responsive and helpful support team

Common Concerns

  • Issues with overbilling and additional charges
  • Intentional delays in customer support response
  • Concerns over the authenticity of some reviews

Final Thoughts

Overall, "KYC | Know Your Customer" is considered a valuable tool for merchants aiming to streamline their verification processes and mitigate fraudulent activities. Its user-friendly design and effective support team enhance its utility. Nevertheless, attention to billing transparency and customer support consistency could further improve user satisfaction.

Miles Footwear

Dec 04, 2025  on Shopify

Worst experience ever. not recommending to anyone, they charge you extra than usage and after shopify bill generation you cant do anything. I've used their 3 apps for 1 month out of which only 10 days app works fine, they don't have any customer support neither any reasonable answer other than ''we will reach you tomorrow morning'' and that morning never comes. they send you a review template at the day of installation and ask you to post their created review on their apps with 5 Stars. There are so many things they do other than fulfil your requirements. Very Disappointed .

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