KYC | Know Your Customer

Develop by Shopify

$2.99-$25

/ Month

Free plan available 3 Days Free Trial

Analyze customer returns, auto-tag frequent returners, and improve order quality.

Analyze return behavior

Auto-tag frequent returners

Disable cod checkout

About KYC | Know Your Customer

Launched Jun 19, 2025

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

Unlock Deals 50% off

Zotabox: All in One Marketing

(145 Reviews)

Unlock Deals 50% off

Sponsored

Easy popups, banners, upsell tool, header bar to boost sales...

Description

Identify risky customers, reduce return rates, and manage orders smarter with customer insights.

Know Your Customer analyzes customer behavior to help you reduce returns and improve order quality. It tracks return history, calculates return ratios, and automatically tags customers with frequent returns. For Shopify Plus merchants, the app can disable Cash on Delivery (COD) at checkout for customers with repeated return patterns. Make informed fulfillment decisions and safeguard your profits.

Track customer return behavior and calculate return order ratios easily.
Auto-tag risky customers based on return thresholds for quick review.
Disable COD at checkout for repeat returners (Shopify Plus only).

Pros

Helps reduce returns by analyzing customer behavior.
Improves order quality by tracking return history and calculating return ratios.
Automatically tags customers with frequent returns for easy identification.
Provides Shopify Plus merchants with the option to disable Cash on Delivery at checkout for customers with repeated return patterns.
Facilitates informed fulfillment decisions to safeguard profits.

Cons

Limited functionality for non-Shopify Plus merchants, as the COD disable feature is exclusive to Shopify Plus.
Potential for false positives where customers are wrongly tagged as risky based on return behavior.
May require merchants to regularly monitor and adjust settings to ensure accuracy and effectiveness.

Top Helpful Reviews

Sajiero

Jan 28, 2026 on Shopify

Very useful KYC app for Shopify. Easy to use, smooth verification process, and the support team is really helpful.

Vacuum Bags

Jan 20, 2026 on Shopify

KYC Know Your Customer is a very useful app for verifying customers and reducing fake or risky orders. Easy to set up and works smoothly. Support team is responsive and helpful.

Awamiimport.com

Dec 11, 2025 on Shopify

jyc app is really helpful for verifying customer details quickly and reducing fake orders . the setup is simple ,the process is smooth, and it saves a lot of time . the support team is also very responsive and helpful .highly recomendedd for every store.

TJ PUREE

Dec 11, 2025 on Shopify

The KYC App is very helpful for verifying customer details and reducing fake orders. It’s easy to use, works smoothly, and saves a lot of time. The support team is also very cooperative. Great app for Shopify stores!

Miles Footwear

Dec 04, 2025 on Shopify

Worst experience ever. not recommending to anyone, they charge you extra than usage and after shopify bill generation you cant do anything. I've used their 3 apps for 1 month out of which only 10 days app works fine, they don't have any customer support neither any reasonable answer other than ''we will reach you tomorrow morning'' and that morning never comes. they send you a review template at the day of installation and ask you to post their created review on their apps with 5 Stars. There are so many things they do other than fulfil your requirements. Very Disappointed .

Miles Footwear

Nov 05, 2025 on Shopify

Great app! The KYC app is easy to use and works perfectly for verifying customer details. Setup was smooth, and the support team is very responsive and helpful. Highly recommended

Zubaidas kingdom

Nov 04, 2025 on Shopify

Great app! The KYC process is smooth and easy to manage. Really helps in verifying customer details quickly.

View all reviews

KYC | Know Your Customer

About KYC | Know Your Customer

Built by Shopify

Zotabox: All in One Marketing

Description

Identify risky customers, reduce return rates, and manage orders smarter with customer insights.

Pros

Cons

Top Helpful Reviews

Sajiero

Vacuum Bags

Awamiimport.com

TJ PUREE

Miles Footwear

Miles Footwear

Zubaidas kingdom

Key Features

More App like this

Tvora: Analytics & Profit

Optagen AI Visibility&Strategy

Aster

AIStoreAudit