Reviews: Klaviyo Reviews

Customer reviews: Klaviyo Reviews

Reviews (92)

Overall rating

4.6

5

48
4

8
3

1
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1

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What Merchants Think

Overall, merchants express positive feedback regarding the "Klaviyo Reviews" app. Many highlight its ease of setup and integration with Klaviyo's existing email and SMS services. The app is frequently acknowledged for its ability to enhance customer engagement by streamlining review collection and integrating seamlessly with existing marketing workflows. However, there are still some notable concerns regarding specific features and customer support.

Key Strengths

Seamless integration with Klaviyo's email and SMS services.
Easy setup and implementation for new users.
Enhanced customization options allowing for personalized review requests.
Availability of a free version suitable for small businesses.
Effective review collection and customer feedback facilitation.
Excellent customer support experiences noted by some users.

Common Concerns

Issues with the app not being ready for release, with functionality problems reported during setup.
Errors experienced when connecting the app to stores and importing reviews.
Lack of a feature to show store's responses in the review widget.
Limitations in multilanguage capabilities and uploading images from mobile devices.
Inconsistent experience with customer support, varying in effectiveness.
Pricing concerns, particularly when scaling up from a free plan.

Final Thoughts

The "Klaviyo Reviews" app is widely regarded as a valuable addition for merchants already utilizing Klaviyo's ecosystem. Its strong points are its tight integration with Klaviyo emails and SMS, ease of use, and ability to enrich customer engagement. However, there are areas that require improvement, particularly regarding functionality glitches and some missing features. Overall, for businesses seeking to consolidate their marketing and review systems, "Klaviyo Reviews" is a promising option with room to grow.

PillowPillow

Nov 18, 2024 on Shopify

Zigleys

Nov 17, 2024 on Shopify

the best email marketing for e-commerce period end of story. it is 5/5 on its own but their customer service makes it a 10/5. theyre incredible. don't waste your time with any other email marketing service if you're an ecommerce store. this is the one you want

Rachel Flam Design

Nov 16, 2024 on Shopify

Really liking it! Customizable and has features I need!

TSO Manufacturing

Nov 04, 2024 on Shopify

It's a great app that works seamlessly on our store. Everything in one dashboard is a plus! Coming from Stamped reviews, this is a huge upgrade.

Cat and Sparrow UK

Nov 03, 2024 on Shopify

Easy to use.

Kastenbein und Bosch Onlineshop

Oct 30, 2024 on Shopify

W’ZIS? Dog treats - never brown or bone shaped

Oct 29, 2024 on Shopify

Works really well for us, collecting reviews and Q&As. With a clear performance overview from the dashboard.

KitMaii

Oct 20, 2024 on Shopify

Enjoying the Klaviyo Reviews app very much. It was very easy to set up and implement. Customer Support is terrific too. Thank you so much.

CORD & ROY

Sep 26, 2024 on Shopify

Bliss Lau

Sep 25, 2024 on Shopify

Easy to set up and great to use!

Trumbug

Sep 22, 2024 on Shopify

Love being able to integrate review collection with my existing Klaviyo flows. I also love that Klaviyo collects star rating reviews without the customer having to leave a text review.

Wild Heart Free Soul

Sep 16, 2024 on Shopify

Easy and beautiful and for free. Love it. Thank you!!

Nourished Market

Sep 07, 2024 on Shopify

The best. Really happy switching to a platform where my emails, SMS, and reviews are all in one place with loads of customization. Great customer service, too.

Susquehanna Botanicals

Sep 05, 2024 on Shopify

We love Klaviyo! Reviews and email marketing are so essential to running a small business. The software is super user-friendly and you can get many features for free! Way better than Mailchimp. 5 stars. Go team.

Closiist

Sep 02, 2024 on Shopify

We have been using this app since day one and love it. Its integration with Klaviyo email is a plus. It was straightforward to integrate into our store and updating the setup and widget is also very easy.

Cat Crack Catnip

Aug 28, 2024 on Shopify

Cycle Roasters

Aug 26, 2024 on Shopify

Richtig gut!

Giorgio Cookie Co

Aug 18, 2024 on Shopify

Seamlessly & easily generates reviews for my business!

Sydney Candle Co.

Aug 13, 2024 on Shopify

We have been very happy with Klaviyo! Helps us keep our reviews honest and be able to post with integrity. Thank you!

LiliWeds

Aug 11, 2024 on Shopify

I use Klaviyo for my email flows, but adding reviews in was a Game Changer. I just love having everything in the same place, and I have seen a significant increase in the reviews left by my customers.