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Customer reviews: Klaviyo Reviews

Develop by Shopify
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Reviews (178)

Overall rating
4.8

What Merchants Think

Overall, merchants express positive feedback regarding the "Klaviyo Reviews" app. Many highlight its ease of setup and integration with Klaviyo's existing email and SMS services. The app is frequently acknowledged for its ability to enhance customer engagement by streamlining review collection and integrating seamlessly with existing marketing workflows. However, there are still some notable concerns regarding specific features and customer support.

Key Strengths

  • Seamless integration with Klaviyo's email and SMS services.
  • Easy setup and implementation for new users.
  • Enhanced customization options allowing for personalized review requests.
  • Availability of a free version suitable for small businesses.
  • Effective review collection and customer feedback facilitation.
  • Excellent customer support experiences noted by some users.

Common Concerns

  • Issues with the app not being ready for release, with functionality problems reported during setup.
  • Errors experienced when connecting the app to stores and importing reviews.
  • Lack of a feature to show store's responses in the review widget.
  • Limitations in multilanguage capabilities and uploading images from mobile devices.
  • Inconsistent experience with customer support, varying in effectiveness.
  • Pricing concerns, particularly when scaling up from a free plan.

Final Thoughts

The "Klaviyo Reviews" app is widely regarded as a valuable addition for merchants already utilizing Klaviyo's ecosystem. Its strong points are its tight integration with Klaviyo emails and SMS, ease of use, and ability to enrich customer engagement. However, there are areas that require improvement, particularly regarding functionality glitches and some missing features. Overall, for businesses seeking to consolidate their marketing and review systems, "Klaviyo Reviews" is a promising option with room to grow.

GATORSTRIKE

Jan 23, 2026  on Shopify

As a performance-driven brand selling premium pickleball paddles and accessories at www.GatorStrike.com , personalization is everything. Klaviyo allows us to tailor product recommendations, launches, and promotions based on real customer behavior—helping us drive higher engagement and repeat purchases without guesswork.

Net To Table Seafoods

Jan 17, 2026  on Shopify

Flexi Bello

Jan 14, 2026  on Shopify

Alaina and I have worked together for about two years. As a former certified personal trainer turned desk jockey, I know firsthand how much improved mobility really matters. A lack of mobility leads to decreased athletic performance, poor posture, and a higher chance of injury when training hard. I’ve experienced all of it. When I worked with Alaina regularly, those issues completely resolved and I got into the best shape I’ve been in since my early thirties. After I stopped, many of those problems started to creep back. Even with the knowledge to address them myself, I couldn’t. In addition to her deep understanding of weight training, the musculoskeletal system, and the fascial system, Alaina has an incredible sense of how far to take a stretch to get the best response. If you’ve tried yoga, massage, or stretching on your own and haven’t seen much improvement, or if you just want to move and perform even better, I can’t recommend Alaina enough!

Boutique NOPé

Jan 13, 2026  on Shopify

Love My Life Planner

Jan 13, 2026  on Shopify

Works great! Love having the reviews built into the order process.

Node by KUDO SHUJI

Jan 12, 2026  on Shopify

The Dahlia House

Dec 31, 2025  on Shopify

Klaviyo is great. Has a lot of excellent training modules as well.

63 Industries

Dec 29, 2025  on Shopify

works well

Elevated Mixers

Dec 26, 2025  on Shopify

Rejected Hearts Club

Dec 23, 2025  on Shopify

CRISTEL USA

Dec 22, 2025  on Shopify

Cantinho Sagrado

Dec 20, 2025  on Shopify

Ride It Rite

Dec 17, 2025  on Shopify

its easy to use and looks great on your store

Revel Bikes

Dec 16, 2025  on Shopify

Douson Odeh

Dec 09, 2025  on Shopify

how do i give permision on my klaviyo store

Six8 Coffee Roasters

Dec 08, 2025  on Shopify

Great addition to the klaviyo suite. We don't have huge volume, so we actually are currently still using the free version (which sends out up to 50 review requests/month). Have had this switched on for about 2 years, and it just chugs away in the background, collecting reviews from customers and then they appear on our shopify website. We get great feedback from our customers that help with social proof.

STILLWATER

Dec 02, 2025  on Shopify

social proof is super important. this ap makes it easy. do it. xx

Being Wear

Dec 02, 2025  on Shopify

So easy to use. Streamlines everything.

Polynesia Market

Nov 27, 2025  on Shopify

Excellent app les clients adorent regarder les avis

skingrowsback

Nov 24, 2025  on Shopify

It's good, get it.

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