Kite: Discount & Free Gift logo

Customer reviews: Kite: Discount & Free Gift

Develop by Skai Lama

Reviews (361)

Overall rating
5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Karma East

Sep 09, 2024  on Shopify

great experience working with the team. Good and simple ui to set up. Plus they custom fit the widget for us.

Wise Company Emergency Food

Aug 29, 2024  on Shopify

Team helped trouble shoot some initial issues seen after installing app but resolved them quickly. So far, app works great.

Astore Kuwait

Aug 28, 2024  on Shopify

Initially I found it a bit complicated to use; but then had a productive demo session with Diksha; who effortlessly explained every bit. Loved the interface and usability thereafter. Had a bit of mis-configuration by myself; so dropped Skai guys a message and they not only fixed it but enhanced it with their sheer experience. I totally recommend this app. I'd go for 10 stars had it be!

The Fragrance Foundry

Aug 27, 2024  on Shopify

Handy Beach Goods

Aug 25, 2024  on Shopify

Super happy with Kite features and support.

LauraZeeuwen

Aug 21, 2024  on Shopify

Great help from the helpdesk.

SimplyBuy.pl

Aug 18, 2024  on Shopify

I couldn't be more pleased with my experience using Kite: Free Gift & Discount! Not only is the app incredibly user-friendly, offering a wide range of deals and freebies that are genuinely valuable, but the customer support team is also exceptional. I had a minor issue with one of my orders, and the support team responded promptly with genuine kindness and care. They went above and beyond to ensure my problem was resolved quickly and even followed up to make sure everything was satisfactory. It's rare to find such a combination of great features and outstanding customer service. Highly recommended!

theWinefamily.ch

Aug 12, 2024  on Shopify

This app meets our needs very well, and when it doesn't, the highly competent team always finds solutions and makes developments so that we can offer our customers the best possible experience.

Eligator Nutrition

Aug 09, 2024  on Shopify

This app is really easy to integrate and use with my store. i am using this app from many months now and due to this app my sales are increasing day by day. customer service is also very good from this team.

GØLD's

Aug 08, 2024  on Shopify

Really nice and easy app for increasing you conversion. The support is always nice and really quick. They know how they have to treat their customers. Highly recommended!

VERGENIC

Aug 08, 2024  on Shopify

I would like to rate this app 5/5 because, they managed the things very well and also help the individual to setting up discounts / free Gifts etc. Recommended

Klismosbysculpt

Aug 08, 2024  on Shopify

The team was amazing so helpful and quick to resolve my issue. Their friendly and efficient support made everything so much easier.

Sipology CA

Aug 07, 2024  on Shopify

Great app that expands the functionality native to shopify. Support is fast and technically skilled, making setup a breeze. Thank you Kite!

Plantigo

Aug 06, 2024  on Shopify

Good Customer Service more than the product features.

Atlas Preservation

Aug 05, 2024  on Shopify

Great app for stacking discounts and offering free gifts with orders! Speedy customer service as well. Thank you!

THEA3B GmbH

Aug 05, 2024  on Shopify

Infused energy

Aug 01, 2024  on Shopify

Evelyn & Bobbie

Jul 29, 2024  on Shopify

The Kite app is excellent! It has helped us replace discounts we were previously running through Script Editor. The app is easy to use, laid out clearly, and offers several customization options. The Skai Lama team is a top tier support team! They are extremely helpful, responsive, and efficient. We are grateful for their patience and assistance with additional customizations--not every app is willing to do that!

Gelous Australia

Jul 28, 2024  on Shopify

This app offers great functionality and outstanding customer support. It's incredibly intuitive to use and customisable, making it a great addition to my store.

Lazy Snark Adventure

Jul 27, 2024  on Shopify

Amazing and fast support. Easy refund if the app doesn't work for you. Thanks a lot!

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