Kite Free Gift App Review: Features & Feedback for Shopify

Customer reviews: Kite Discount, Free Gift, BOGO

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (557)

Overall rating

4.9

5

470
4

19
3
2

1
1

5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

Robust discount and promotional features, including automatic free gifts and tiered discounts.
Highly customizable widgets that easily adapt to different brand aesthetics.
Seamless integration with Shopify and compatibility with other apps.
Intuitive and user-friendly interface for quick and easy setup.
Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

Initial setup issues, including minor integration glitches.
Limited customization options in specific cases.
Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

南良H&H - 石墨烯科技

Nov 03, 2025 on Shopify

simple, effective, and actually useful. And the support team is super helpful! recommend

ALHUMAIRA

Nov 03, 2025 on Shopify

Great support!

GELCARE

Oct 31, 2025 on Shopify

I had a great experience with Kite’s support team! Janet was incredibly helpful and found a solution to my issue very quickly. She was friendly, efficient, and made the whole process easy. The app itself is also super useful for running free gift promotions at checkout. It works exactly as expected. Highly recommend both the app and their amazing support team!

1969

Oct 30, 2025 on Shopify

I am a Kite user since a couple of months. I have set up some basic offers and it is going well so far. I must say that the support team is quite active, and helpful. That's a huge plus. Since this is a new store, I do not have much data to share. May be I'll revisit the app in a month or two, and share my experience again. If you re looking for a quick and easy app installation with basic offers such free gift, BOGO, bulk discounts, etc. I do recommend Kite.

BIGTENT

Oct 30, 2025 on Shopify

easy to use. without errors.

Scene

Oct 30, 2025 on Shopify

Simple Volume Discount App

Oct 29, 2025 on Shopify

I've only started using this app, but everything looks clear. One thing that was incredible - support answered very quickly.

swad.shop

Oct 29, 2025 on Shopify

Very good Support Team and knowledgeable Staff and solve my issue in few minutes.. also best app for Running good offers..

Grocery Owl

Oct 29, 2025 on Shopify

Fiteg2.com

Oct 29, 2025 on Shopify

Thanks for great customer support ad custom solutions.

Araza Natural Beauty

Oct 29, 2025 on Shopify

Wonderful customer service!

Luzzpickleball

Oct 27, 2025 on Shopify

Twisted Silver

Oct 25, 2025 on Shopify

علاقة

Oct 22, 2025 on Shopify

Honestly, I really thank Janet! The tool works very well and really helped me.

ETOE

Oct 21, 2025 on Shopify

Thank you, Janet.

bestelectronic.de

Oct 21, 2025 on Shopify

Really good help. Even made a spontaneous call for setup

Mimers

Oct 21, 2025 on Shopify

Great

Kerusso.com

Oct 17, 2025 on Shopify

Just had to build a tiered discount after almost a year. In that year we updated our theme. Support was great to get me up and operational again. Really like the app.

Magic Kids

Oct 16, 2025 on Shopify

The app is user friendly. What's nicer is that the technical team is very responsive. Keep up the good work. Thank you Kite Team!

Perri Cutten

Oct 16, 2025 on Shopify

Excellent GWP solution for ecommerce stores. Support and onboarding have been seamless. Highly recommended!