Kite Free Gift App Review: Features & Feedback for Shopify

Customer reviews: Kite: Discount & Free Gift

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (385)

Overall rating

5

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What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

Robust discount and promotional features, including automatic free gifts and tiered discounts.
Highly customizable widgets that easily adapt to different brand aesthetics.
Seamless integration with Shopify and compatibility with other apps.
Intuitive and user-friendly interface for quick and easy setup.
Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

Initial setup issues, including minor integration glitches.
Limited customization options in specific cases.
Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Rufa Beauty

Nov 26, 2024 on Shopify

Works great

Destii

Nov 25, 2024 on Shopify

Great app, well thought out. Much better than the other apps available

Verdandyfashion

Nov 24, 2024 on Shopify

great and fast customer service

The Inspired Stories

Nov 24, 2024 on Shopify

Great app! Easy to use and brilliant support team - definitely recommend!

Fair Anita

Nov 21, 2024 on Shopify

Has the functionality I needed, especially ability to exclude customer tags. Amazing customer service. They helped me get my automatic discount up and running almost immediately!

Kuwa Supplements - UAE

Nov 21, 2024 on Shopify

Kite boosted our AOV significantly! While widget customization has some limitations, the overall experience and support are excellent.

Trail Perks

Nov 20, 2024 on Shopify

Nutri-bay.com

Nov 20, 2024 on Shopify

The customer service on the Kite app is truly exceptional! The team is attentive, friendly, and lightning-fast in responding via chat. They make every interaction smooth and efficient, always ensuring that questions are answered and issues are resolved promptly. Highly recommend their service!

LOHY.

Nov 20, 2024 on Shopify

Kite has been amazing to use, all the discounts we have needed to create have been easy to navigate and the team has been wonderful with their support.

Sir Adalbert's Tea

Nov 19, 2024 on Shopify

SheVibe

Nov 19, 2024 on Shopify

Has all the functions we need and support was amazing! Highly recommended!

disKrafte

Nov 19, 2024 on Shopify

Support has really been great in addressing my queries for volume discount. They suggested and implemented a workaround that would work for my shop. Thank you for the fast turnaround and for resolving my query.

HélicA

Nov 19, 2024 on Shopify

Very good application for offering free products to customers. Customer service is exceptional and very fast. They helped me integrate the plugin into my custom theme.

Raw Roots

Nov 18, 2024 on Shopify

Very good App, and amazing support. I found a few bugs as well as requested some extra features, and it was solved within same day/next days with great precission. Highly recommended !

HighLoft

Nov 18, 2024 on Shopify

We required a very complex discount rule for a project where we collaborated with a UK Government for our E-Commerce store. Diksha reached out to us straight away and was able to get this applied to our store within a day! It was very straight forward and hassle free! Thank you

Awoo

Nov 17, 2024 on Shopify

great, does what we need it to do and the help team was fast and responsive

CATALO

Nov 14, 2024 on Shopify

It is an excellent app with quick and responsive customer support.

Le Buste Lingerie

Nov 14, 2024 on Shopify

Great product, easy to use and setup with really helpful CS. Only just started using and am totally loving it.

pro.skratchlabs

Nov 13, 2024 on Shopify

What a fantastic support team to work with! - We install this app today on a new store we manage (previously used it on another store we manage) and we ran into a little issue. But this app's support team jumped right on it and we are up and running

Uiixol productos con consciencia

Nov 13, 2024 on Shopify

It’s an excellent app for entrepreneurs looking to manage various aspects of their e-commerce website. The support team is highly efficient and always ready to assist. Definitely a must-have for your webpage!