Kite Free Gift App Review: Features & Feedback for Shopify

Name: Kite Discount, Free Gift, BOGO
Brand: Shopify
SKU: shopify-kite-free-gift-app-by-shopify
Rating: 4.9 (557 reviews)

Customer reviews: Kite Discount, Free Gift, BOGO

Develop by Shopify

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (557)

Overall rating

4.9

5

470
4

19
3
2

1
1

5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

Robust discount and promotional features, including automatic free gifts and tiered discounts.
Highly customizable widgets that easily adapt to different brand aesthetics.
Seamless integration with Shopify and compatibility with other apps.
Intuitive and user-friendly interface for quick and easy setup.
Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

Initial setup issues, including minor integration glitches.
Limited customization options in specific cases.
Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Bio Orto

Nov 10, 2025 on Shopify

Utilissima! E supporto sempre disponibile

MV Tee Shirts

Nov 09, 2025 on Shopify

Very Helpful chat and customer service.

Nanend

Nov 07, 2025 on Shopify

good customer service

Twice As Good Hair

Nov 07, 2025 on Shopify

The support team was very helpful and quick to respond. They provided a clear, solution-oriented approach and resolved my issue efficiently. Highly recommended!

The Mercer Brand

Nov 07, 2025 on Shopify

CS is outstanding!! thank you Sufia for your elaborate answer.

Legbox

Nov 06, 2025 on Shopify

Excelente APP.

DE PURELEI

Nov 06, 2025 on Shopify

I sent some complicated questions to the Kite team today because I just couldn't find a solution. Sufia and her team responded immediately and connected with me directly via Google Meet. They were able to answer all my questions and really helped us a lot. I was completely satisfied.Thank you so much !

Blueberry Backdrops

Nov 06, 2025 on Shopify

Such amazing support! I cannot fault the team behind this app. They are so incredibly helpful, and always go above and beyond. Definitely recommend!

Pracht.nl

Nov 05, 2025 on Shopify

Great app and great support!

MAAREE

Nov 05, 2025 on Shopify

Great customer service.

Salt of the Earth Natural Deodorants

Nov 05, 2025 on Shopify

Very helpful and friendly staff. Able to explain how to better optimise our workflow and enable the plan we wanted.

Just Like Oma Shop

Nov 05, 2025 on Shopify

Kite has been wonderful for add-ons and freebies on our promo campaigns. And when I've had issues, their customer support (and, recently, Janet) has been quick to help resolve them. Highly recommend.

BY JOHNNY.

Nov 05, 2025 on Shopify

Great customer service, had my visual adjustment issues fixed very quickly. Yet to use the app on the website, however, set up has been good

Lily & Me

Nov 05, 2025 on Shopify

Very helpful.

SAYE

Nov 05, 2025 on Shopify

NAJEAU

Nov 04, 2025 on Shopify

Great customer service! They got back to me quickly and followed up throughout assistance. Great app too.

Bare Kind

Nov 04, 2025 on Shopify

Excellent support — they solved my problem quickly and efficiently

COCO88

Nov 04, 2025 on Shopify

PaintlyKit

Nov 04, 2025 on Shopify

Very helpful and fast!

Perles du Ciel

Nov 04, 2025 on Shopify

Très simple d'utilisation et bonne partie gratuite