Kite Free Gift App Review: Features & Feedback for Shopify

Customer reviews: Kite Discount, Free Gift, BOGO

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (557)

Overall rating

4.9

5

470
4

19
3
2

1
1

5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

Robust discount and promotional features, including automatic free gifts and tiered discounts.
Highly customizable widgets that easily adapt to different brand aesthetics.
Seamless integration with Shopify and compatibility with other apps.
Intuitive and user-friendly interface for quick and easy setup.
Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

Initial setup issues, including minor integration glitches.
Limited customization options in specific cases.
Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Beautification

Nov 18, 2025 on Shopify

Miss Jules

Nov 17, 2025 on Shopify

Great customer service that responds quickly to your questions. Highly recommend this app. Thanks Tanu for your help!

Atlas Target Works

Nov 17, 2025 on Shopify

App does what I want and is relatively straight forward. Support is not in the USA so schedules are a bit out of sync but they have been helpfull with me figuring things out.

Saguaro Barefoot Shoes

Nov 15, 2025 on Shopify

Powerful features and flexibility, with fast and friendly customer support.

OYKAMI in a box

Nov 14, 2025 on Shopify

I’ve been using this app for a few weeks now and had some issues with the initial setup. The customer service is incredibly efficient – I always received help within minutes. The support is truly top-notch and they are consistently friendly and accommodating. I can only recommend them!

Woodlanders

Nov 14, 2025 on Shopify

Janet was a fabulous help to me in fixing a few issues -- overall the support has been great and the tool is simple and effective. Plenty of optionality but streamlined in setup. Fab!

Titaner

Nov 14, 2025 on Shopify

the support service is great

FIX LINENS

Nov 14, 2025 on Shopify

Great App and wonderful customer service!

Gold Seal Shilajit

Nov 13, 2025 on Shopify

Perfectly served my purpose. the progress bar and free gift widget is excellent. top customer service by Janet. highly recommended.

G-NiiB UK

Nov 13, 2025 on Shopify

Their CS replied quickly and professionally. And their app design is appealing to cusotmer too.

Toftild

Nov 12, 2025 on Shopify

Vi havde en kompliceret kombination til en rabatkode, og Sufia har ydet en ekstraordinær god kundeservice, og har sågar lavet en feature request på baggrund af mine ønsker. Det er virkelig god kundeservice. Appen er stadig helt ny for os, men jeg er helt sikker på at vi får meget glæde af den, da den har enormt mange gode features.

OFFNOVA

Nov 12, 2025 on Shopify

Yanina-Co Jewelry

Nov 12, 2025 on Shopify

Great! app is great for more complex sales, and the chat was a great help, really gave full support!

Summer Solace Tallow

Nov 11, 2025 on Shopify

Fixed the plugin to work in our Recharge cart really quickly and effectively. Great support team!

MYLA JANE

Nov 11, 2025 on Shopify

The app is the best one I found by far in terms of simplicity and ease of use. I had a question and I was immediately helped via Google Meet. Set-up and confidence in my Free Gift activity was excellent. Would definitely recommend.

méxico mágico

Nov 11, 2025 on Shopify

really good, quick and easy fix

EmaBeauty-egy

Nov 11, 2025 on Shopify

Espresso Parts

Nov 10, 2025 on Shopify

Olivine

Nov 10, 2025 on Shopify

Great service;)

StylishKudi

Nov 10, 2025 on Shopify

Great experience with the support provided .. App helped solved my use case ( of adding products from collection page) which other app's couuld not provide at this price point. Very helpful with quick implementation also .