Very friendly staff who are happy to go above and beyond to help you setup everything from the app to the campaigns themselves. The app itself is highly intuitive and provides numerous features to customise the customer experience and the specifics of the discounts themselves. I would highly recommend this app to anyone seeking a more developed discounting experience on shopify.

Janet’s support was very appropriate and very helpful.

helpful even at unusual hours

Amazing app! Setup was simple and the free gift feature works exactly as expected. I had a question about placement on my cart page and the support team replied quickly with helpful instructions. Friendly communication and fast assistance. Highly recommend this app to anyone looking to add automatic free gifts to their store!

good service and quick reply

Support is always top notch! They will help you with any issue you come across.

We have been using Kite Discount and Free Gift on our Shopify store and it has been a great addition to our conversion strategy. The app is easy to set up and offers flexible discount and free gift options that help improve AOV and overall conversions. What really stands out is their support team. They respond quickly to our queries and provide clear solutions whenever needed, which is extremely helpful while running live campaigns. Overall a reliable app with strong features and excellent support. Highly recommended for stores looking to boost conversions.

very helpful one!!!!

I had a wonderful experience using Kite: Discount & Free Gift on my store. The app is simple to work with and does exactly what I needed for running promotions. Their support team was very quick to respond and helped me right away. A special thanks to Ms. Tanu for her guidance and patience, she made the whole process smooth and easy. I truly appreciate the great service and highly recommend this app to other store owners.

Shri has been very helpful and responsive! thanks!

Got prompt support for Shri and the tech team. They're really good at developing different discount apps to meet different discount scenarios

Love this app, increases conversion rate a ton for sales and the support is super fast and helpful!

Great timely support and the app has worked well for us through 2 x sale periods now.We use the free gift with purchase promotion. Highly recommend this app, it looks great on our website.

Excellent Support from Shri Shri was incredibly helpful in assisting us with Kite Discount App support. He resolved an issue with the placement of both the free gift widget and the progress goal widget, and was extremely thorough in ensuring everything functioned correctly across all themes and product detail pages. Our site has complex custom coding and over 23 SKUs, and Shri took the time to test and validate each scenario to make sure the widgets displayed and behaved properly everywhere. His attention to detail, patience, and clear communication made the entire process smooth and stress-free. Truly appreciate his dedication and expertise — outstanding support!

Great app and great customer support.

With the Google meet face to face communication, my question was resolved quickly without the hassle of needing to text!

Please clone Janet. She was extremely helpful. Especially for us folks who are not too computer savvy.

This app makes offering freebies, special offers, and discounts a breeze. It has been a great way for our store to easily create promotions for various reasons. The support team - especially Janet & Divya - is also always available to connect and help us with any questions we have when setting up campaigns.