Kite Free Gift App Review: Features & Feedback for Shopify

Name: Kite Discount, Free Gift, BOGO
Brand: Shopify
SKU: shopify-kite-free-gift-app-by-shopify
Rating: 4.9 (448 reviews)

Customer reviews: Kite Discount, Free Gift, BOGO

Develop by Shopify

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (448)

Overall rating

4.9

5

358
4

13
3
2
1

3

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

Robust discount and promotional features, including automatic free gifts and tiered discounts.
Highly customizable widgets that easily adapt to different brand aesthetics.
Seamless integration with Shopify and compatibility with other apps.
Intuitive and user-friendly interface for quick and easy setup.
Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

Initial setup issues, including minor integration glitches.
Limited customization options in specific cases.
Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Motorsport Superstore

Aug 21, 2025 on Shopify

AKAK BODYJEWELRY

Aug 21, 2025 on Shopify

No Bad Dogs Official

Aug 20, 2025 on Shopify

This app is easy to use and the customer service was very quick and helpful!

Body&Fit

Aug 20, 2025 on Shopify

This app is great to use, and the support is always there to assist if you have any questions.

Une Réflexion

Aug 19, 2025 on Shopify

Support is super helpful and process is smooth !

RitKeep (US)

Aug 19, 2025 on Shopify

This app is amazing! The support team is very responsive and always solves my questions quickly.

IdHAIR

Aug 18, 2025 on Shopify

Helpful staff - great service!

Legendairy Milk Singapore by Hoomie Inc Pte Ltd

Aug 14, 2025 on Shopify

really useful for our promotions and has so many options and the support team is super helpful! highly recommend

USA Tool Depot

Aug 11, 2025 on Shopify

So far so good! Great customer support also!

CMWLDirect

Aug 07, 2025 on Shopify

This app has helped to speed up the setup of flexible offers. Customer Support is also great. Very responsive and knowledgeable.

HOOMstyle

Aug 07, 2025 on Shopify

CNVS Nails

Aug 05, 2025 on Shopify

After several issues with this app integrating with my store in shopify, the customer service team at Kite worked wonderfully at solving the issues. They set up a time to meet with me to walk through the issues until we figured it out. I'm still testing the app with my site, but I'm hopeful it continues to work the way it has been designed.

Beautifier

Aug 05, 2025 on Shopify

Very good support and got all the information I need to start using the app.

PURE & GREAT

Aug 01, 2025 on Shopify

Einfacher und schnelle support - Danke!

Assyrian Apparel

Aug 01, 2025 on Shopify

easy to use, good customer service

Naked Armor Razors

Jul 31, 2025 on Shopify

We've been using this app for years, and it remains the best—and only—app that meets our tiered gifting needs. It's user-friendly, and the support team is always quick to respond.

Kaylabé Produits cosmétiques naturels

Jul 30, 2025 on Shopify

le service client est au top ! Merci beaucoup Janet.

MODELONES

Jul 30, 2025 on Shopify

The current use effect is good, and the customer service help solve any problems quickly.

prettyFIT

Jul 30, 2025 on Shopify

The support team has been great in assisting me on the apps function.

De la terre au verre

Jul 30, 2025 on Shopify

Superb collaboration! Problem solved in 10 seconds!