Kite: Discount & Free Gift logo

Customer reviews: Kite: Discount & Free Gift

Develop by Skai Lama

Reviews (361)

Overall rating
5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Chabacano MX

Jan 14, 2025  on Shopify

This app is amazing, I needed to apply different type of automatic discounts and works great, also ths support I got from Aditi of customer service to get this done was super awesome, 100% worth it, thank you!

Fatelares | Toallas de baño y productos de hogar

Jan 14, 2025  on Shopify

Servicio técnico es eficiente y las opciones de personalización son amplias

FOODIO.sk

Jan 13, 2025  on Shopify

The app works great, and support is excellent as well. Aditi was very helpful. Thanks!

PatzPatz

Jan 13, 2025  on Shopify

best app best service! totaly recomend.

Thats me Organic®

Jan 10, 2025  on Shopify

Die App funktioniert, soweit ich das nach so kurzer Zeit beurteilen kann, sehr gut, auch mit den kombinierten Rabatten. Der Support ist klasse, man war sehr bemüht alle Fragen schnellstens zu klären. Kann bis jetzt nur gutes berichten.

Royalnuts Genuss GmbH

Jan 09, 2025  on Shopify

Really good customer Support. Fixed our problem really fast even though didn´t give them all details. 100% recommend for CS and app.

PatchAndStick

Dec 30, 2024  on Shopify

Great app with various functionalities to allow you to create promotions which fit your business needs. Fully customisable and easy to configure. Customer service is 10/10, Aditi was so helpful and resolved the issue I was having carefully and efficiently. Definitely recommend!

Tune

Dec 25, 2024  on Shopify

Aditi helped me do something within 10 mins day after christmas Recommend if you need to do gift with purchase

Mystical Minerals

Dec 23, 2024  on Shopify

Amazing app, Lots of options and possibilities available. You can fully customize the look to fit your brand. They are also very fast when you run in to any problems. For example i encounterd a minor error on christmas eve and Adi helpt me figureing this out through chat and even screen sharing. She was officialy off duty and was still willing to help me should there be a mayor problems poping up during the holidays.

Aerostich

Dec 22, 2024  on Shopify

I have tried a few other discount and free gift apps and this one is the most well-designed/user-friendly. Plus, having free shipping rules based on shipping type was a must-have for us and I was happy to see they included that option. Previously, we had to use a separate stand-alone app to make that work. In regards to support, when I encountered a compatibility issue with another app we use, Adi was incredibly helpful and responsive. While it was determined it wasn't something on Skai Lama's end, I still appreciate how much they looked into it to try to find a solution.

Sweetums Wipes

Dec 22, 2024  on Shopify

Customer support was super helpful. The app is already making good sales for us.

S2N ACTIVE

Dec 20, 2024  on Shopify

great service

XXOO PETS FAMILY

Dec 17, 2024  on Shopify

nice

Leaf & Clay

Dec 16, 2024  on Shopify

Adi and the rest of the team have always been very responsive and quick to make adjustments to accommodate our theme's unique requirements. A+ customer service and a great functioning app. Does what it says it will do, which is more than 90% of the apps on this platform can claim.

Authentize

Dec 12, 2024  on Shopify

EBTC

Dec 10, 2024  on Shopify

We really enjoy the many discount options that this app offers. The support team is really helpful to tailor the discounts and widgets for our needs on our website.

FlyCurls™

Dec 09, 2024  on Shopify

Great support, super helpful!

Shop Sigvaris

Dec 09, 2024  on Shopify

Excellent customer service. Very attentive and easy to communicate with.

LAVIO

Dec 09, 2024  on Shopify

Great app, very helpful customer service. Would recommend highly for any business owner! App was really easy to use and install. Thank you

NOCTURNAL

Dec 08, 2024  on Shopify

This has been able to make up for many of the things that Shopify can't do for us. And the customer service is TOP NOTCH. They are very helpful and it makes a BIG difference.

Scroll to Top