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Customer reviews: Kite Discount, Free Gift, BOGO

Develop by Shopify

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (641)

Overall rating
4.9

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Aerostich

Dec 22, 2024  on Shopify

I have tried a few other discount and free gift apps and this one is the most well-designed/user-friendly. Plus, having free shipping rules based on shipping type was a must-have for us and I was happy to see they included that option. Previously, we had to use a separate stand-alone app to make that work. In regards to support, when I encountered a compatibility issue with another app we use, Adi was incredibly helpful and responsive. While it was determined it wasn't something on Skai Lama's end, I still appreciate how much they looked into it to try to find a solution.

Sweetums Wipes

Dec 22, 2024  on Shopify

Customer support was super helpful. The app is already making good sales for us.

S2N ACTIVE

Dec 20, 2024  on Shopify

great service

XXOO PETS FAMILY

Dec 17, 2024  on Shopify

nice

Leaf & Clay

Dec 16, 2024  on Shopify

Adi and the rest of the team have always been very responsive and quick to make adjustments to accommodate our theme's unique requirements. A+ customer service and a great functioning app. Does what it says it will do, which is more than 90% of the apps on this platform can claim.

Authentize

Dec 12, 2024  on Shopify

EBTC

Dec 10, 2024  on Shopify

We really enjoy the many discount options that this app offers. The support team is really helpful to tailor the discounts and widgets for our needs on our website.

FlyCurls™

Dec 09, 2024  on Shopify

Great support, super helpful!

Shop Sigvaris

Dec 09, 2024  on Shopify

Excellent customer service. Very attentive and easy to communicate with.

LAVIO

Dec 09, 2024  on Shopify

Great app, very helpful customer service. Would recommend highly for any business owner! App was really easy to use and install. Thank you

NOCTURNAL

Dec 08, 2024  on Shopify

This has been able to make up for many of the things that Shopify can't do for us. And the customer service is TOP NOTCH. They are very helpful and it makes a BIG difference.

All Funda

Dec 08, 2024  on Shopify

great service from adi really helpful

Designstuff

Dec 07, 2024  on Shopify

Great functionality and exceptional support!

Jazwares

Dec 04, 2024  on Shopify

This app offers sophisticated discount features that are easy to set up and manage. What truly stands out is their responsive customer service team, who go above and beyond to address any questions or concerns promptly, helping to make any process more seamless and intuitive. Highly recommend for any merchant looking to up their store's promo capabilities beyond what Shopify natively offers.

MANELLI

Dec 03, 2024  on Shopify

Thank you, Aditi, for your help. You were amazing!

My Store

Dec 03, 2024  on Shopify

thanks for quick support

LUCYD EYEWEAR

Dec 02, 2024  on Shopify

Great widget and good customer service, always available at any time.

MaryMILL

Dec 02, 2024  on Shopify

Easy to make discounts and most all, great support!

QEJA Socks

Dec 01, 2024  on Shopify

Very easy to set up, and the default widget display looks so good already I only needed minor adjustments to make it look great on our site. I had a display issue initially, where the widget showed twice on my product page (this had something to do with the code for the Buy Now button) but the support team was able to fix it in no time. Thanks for saving our Cyber Monday!

Simons Kaffee Rösterei

Dec 01, 2024  on Shopify

outstanding customer support!

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