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Customer reviews: Kite Discount, Free Gift, BOGO

Develop by Shopify

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (557)

Overall rating
4.9

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Squish Town Private Limited

Feb 11, 2025  on Shopify

"I had an amazing experience! The service was professional, and efficient, and exceeded my expectations. The attention to detail and customer care were outstanding. I highly recommend them to anyone looking for top-notch service. Thank you for going above and beyond!"

Send me to Hell

Feb 07, 2025  on Shopify

Highly recommended, everything works and the support is very fast.

Yuya Tienda Oficial

Feb 05, 2025  on Shopify

Very good application! So far, it has helped me a lot and is easy to set up. Something that deserves recognition is their incredible support – they always respond quickly via chat!

Silly George

Feb 02, 2025  on Shopify

This has been a great app for all of our discount & promotional needs! Aditi was a major help for us when we hit a snag, and she helped us correct it within minutes of the problem being identified. Definitely recommend!

Foie Gras Gourmet

Feb 01, 2025  on Shopify

Very good support and nice app with many functionalities

Kind Science

Jan 26, 2025  on Shopify

The support is great. They are always happy to help and make changes when possible to fit your situation.

Canaan Foods

Jan 23, 2025  on Shopify

This is hands down the best app I’ve ever used on Shopify! Any type of discount or promotional strategy you can think of, this app can handle it effortlessly. What’s even better is its compatibility with other apps—I’ve never encountered any issues where discount codes stop working due to conflicts with other installed apps. I’ve been searching for an app like this for two years, and finally found Kite. Absolutely deserving of a 5-star review!

Vita Green 維特健靈 海外網店

Jan 22, 2025  on Shopify

If you got any issue, customer service will surely help you out.

Kimti

Jan 21, 2025  on Shopify

It's a great app with super support!

SILA PARIS

Jan 16, 2025  on Shopify

I am using Kite for several days now. It 's quite easy to set up, you have models to get inspired and price is really low for this type of app. For now, it does a really good job for us. Service Support is really helpfull. They stay in touch, they try different options for you, and they are are quite patient. I 'll keep using it for now.

Perfectly Average

Jan 16, 2025  on Shopify

Great app - easy to use and excellent support!

Authentize

Jan 16, 2025  on Shopify

love the app and support

DECIBEL shop

Jan 15, 2025  on Shopify

Great App with very helpful tech support. They are fast to respond to questions and have so far managed to fix all our requests related to the custom design and functionality of the discount widgets.

Chabacano MX

Jan 14, 2025  on Shopify

This app is amazing, I needed to apply different type of automatic discounts and works great, also ths support I got from Aditi of customer service to get this done was super awesome, 100% worth it, thank you!

Fatelares | Toallas de baño y productos de hogar

Jan 14, 2025  on Shopify

Servicio técnico es eficiente y las opciones de personalización son amplias

FOODIO.sk

Jan 13, 2025  on Shopify

The app works great, and support is excellent as well. Aditi was very helpful. Thanks!

PatzPatz

Jan 13, 2025  on Shopify

best app best service! totaly recomend.

Thats me Organic®

Jan 10, 2025  on Shopify

Die App funktioniert, soweit ich das nach so kurzer Zeit beurteilen kann, sehr gut, auch mit den kombinierten Rabatten. Der Support ist klasse, man war sehr bemüht alle Fragen schnellstens zu klären. Kann bis jetzt nur gutes berichten.

Royalnuts Genuss GmbH

Jan 09, 2025  on Shopify

Really good customer Support. Fixed our problem really fast even though didn´t give them all details. 100% recommend for CS and app.

PatchAndStick

Dec 30, 2024  on Shopify

Great app with various functionalities to allow you to create promotions which fit your business needs. Fully customisable and easy to configure. Customer service is 10/10, Aditi was so helpful and resolved the issue I was having carefully and efficiently. Definitely recommend!

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