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Customer reviews: Kite: Discount & Free Gift

Develop by Skai Lama

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (367)

Overall rating
5

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Sok-It

Jul 24, 2024  on Shopify

This is the first Free Gift app that has worked well with our store. Plus their customer service and tech team is so helpful and very responsive.

WINropadeportiva

Jul 24, 2024  on Shopify

Muy facil de usar, y cumple con lo que queremos.

Kayakish

Jul 22, 2024  on Shopify

Superb App. Really user friendly. Great Customer support. Highly recommended. A must Have.

Gipfelgaudi Store

Jul 17, 2024  on Shopify

Really great support team! More than happy with the service and we are just ready to publish our first gift offer.

Skechers Outlet Online

Jul 16, 2024  on Shopify

设置简单,满足了我对多折扣的要求。

InsightCosmetics

Jul 15, 2024  on Shopify

Amazing and support team is very helpful

BEET Goodness

Jul 15, 2024  on Shopify

I recently started using Kite, and I am absolutely thrilled with both the app and the service! I highly recommend Kite to anyone looking for a reliable and well-designed app with exceptional customer support. Keep up the great work, Kite team!

Honey Bee Good

Jul 14, 2024  on Shopify

Had an issue with the free gift option (it was a greedy customer issue rather than an app issue :-) ) and it was resolved quickly and easily by the help desk. Thanks, this is a very good app!

Coffee King UK

Jul 09, 2024  on Shopify

Great customer support

Aqua Gear Supply

Jul 09, 2024  on Shopify

The app is working well and is very user-friendly. Thumbs up to the support team for their helpful responses to any questions and concerns I had related to the app.

Demeter Fragrance Library

Jul 08, 2024  on Shopify

Works as described and support was helpful!

HydraGarden

Jul 08, 2024  on Shopify

Great app that solved my buy x get y issue. Customer support was also on point.

Dyut

Jul 04, 2024  on Shopify

Amazing pluggin but an even amazing team. Helped a lot in onboard in in fixing issues

Elektor

Jul 03, 2024  on Shopify

The app offers many discount promotions. The customer service team is extremely supportive and helpful, always quick to respond and solve any issues.

Lotus Herbals

Jul 02, 2024  on Shopify

We are using the app for discounts. It is working great and the support team is also very active to give quick response

Sunflower Motherhood

Jun 27, 2024  on Shopify

i love all of skai lama's apps. this is the 4th one that i use. can't beat their support team. also they have thought of EVERYTHING in each of their apps. every customization i request, is already available i just need their help finding it sometimes :) and anything i have wanted that i can't fix myself, they fix it for me. they are really next level developers and their apps are top tier.

TBCo

Jun 27, 2024  on Shopify

App support is excellent! We are looking forward to trialling the features on our store.

DERMATOUCH

Jun 26, 2024  on Shopify

good team support

Misia Mae

May 23, 2024  on Shopify

The app has been working fine, I would recommend it. Most of all, if there is anything I need help with, the support team is awesome! Quick to respond and solve anything I am struggling with or don't understand.

Hulala Home

May 22, 2024  on Shopify

We use this app for all of our gift with purchase campaigns. It's perfect for what I need. Customer service is fast and effective! Highly recommend!

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