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Customer reviews: Kite Discount, Free Gift, BOGO

Develop by Shopify

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (557)

Overall rating
4.9

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Kalia Nature

Jun 30, 2025  on Shopify

L'app fonctionne bien et répond à notre besoin. Le service client est réactif et efficace. Je recommande.

NorthPlanner

Jun 27, 2025  on Shopify

Best discount app for Shopify

viDeli - einfach guter Wein

Jun 26, 2025  on Shopify

We use the app for targeted marketing campaigns. Initial difficulties were quickly and neatly resolved by the support team (Janet and Tanu really went the extra mile). The functions of the app work very well for us and our customers.

Clean Nutrition

Jun 26, 2025  on Shopify

Very quick and skilled customer service, app is great also! Love the wide range of possibilities.

leslunes.de

Jun 26, 2025  on Shopify

The app is simple to navigate and extremely user-friendly. Customer support responds quickly and resolves any issues right away to match our store's specific needs.

Knya

Jun 26, 2025  on Shopify

Kites is a powerful upsell app that makes running promotions super easy. From BOGO offers to auto free gifts, it’s helped us effortlessly. Highly customizable and works great with Shopify!

SolBrush

Jun 25, 2025  on Shopify

Jane Iredale UK

Jun 25, 2025  on Shopify

Emmrelle Jewellery

Jun 23, 2025  on Shopify

I had a few glitches setting it up, but Janet, Tanu and the technical colleague helped very quickly and efficiently. We even had a few calls to explain exactly what I need and they found solutions swiftly! Thank you!

LOBITOS&CO

Jun 23, 2025  on Shopify

It's a very complete application with many configuration options. The support team is always available to help with any questions.

ORGGEÏL

Jun 20, 2025  on Shopify

Incredible app, very customizable and intuitive, also an incredible customer service, even on the free plan they are open to everything.

Zenvora

Jun 19, 2025  on Shopify

Great app, you can customise everything the way you like. Customer support responds fast and is very helpful (fixed the problem in 24h).

EVRYJEWELS

Jun 11, 2025  on Shopify

Great support and help from the KITE team

Beauty Gallery

Jun 05, 2025  on Shopify

Great customer support, thank you.

Buddy in a Box

Jun 04, 2025  on Shopify

Kite has been a great tool for running “free gift with purchase” campaigns. Setup was smooth and the app integrates seamlessly into the cart and checkout experience. I noticed a solid bump in conversions during our last promo. My only suggestion would be adding more layout options for how the gift is displayed, but overall, it does exactly what I need it to.

Kiddale123

Jun 04, 2025  on Shopify

Excellent Support by Kite Team

Cheap Work Boots

Jun 04, 2025  on Shopify

Lion Wholesale

Jun 02, 2025  on Shopify

Terrific customer service. Have only been using for a week but it seamlessly integrated with my site. It has all the features we currently need. So I am very happy with this product.

NAS Marketplace

Jun 01, 2025  on Shopify

Great support. Quick replies.

Lil' Smilers® UK

May 30, 2025  on Shopify

Best app out there for Shopify if what you want to offer products at discount prices or offer an incentive for the customers!

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