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Customer reviews: Kite Discount, Free Gift, BOGO

Develop by Shopify

The Kite Free Gift app helps Shopify store owners boost sales by offering free gifts with purchases. This review covers its features, pricing, and real user experiences to help you decide if it fits your business needs.

Reviews (557)

Overall rating
4.9

What Merchants Think

Merchants generally view "Kite: Discount & Free Gift" as a valuable addition to their Shopify stores. With high praise for its seamless integration and robust features, many users have successfully utilized this app to enhance their promotional strategies. The exceptional customer service, noted for its responsiveness and problem-solving capability, further elevates the user experience, making it a highly recommended tool for business owners looking to enhance their store's offerings.

Key Strengths

  • Robust discount and promotional features, including automatic free gifts and tiered discounts.
  • Highly customizable widgets that easily adapt to different brand aesthetics.
  • Seamless integration with Shopify and compatibility with other apps.
  • Intuitive and user-friendly interface for quick and easy setup.
  • Exceptional customer service, characterized by quick response times and thorough problem-solving.

Common Concerns

  • Initial setup issues, including minor integration glitches.
  • Limited customization options in specific cases.
  • Potential delays in support for complex or unique feature requests.

Final Thoughts

"Kite: Discount & Free Gift" is widely appreciated for its capability to enhance promotional capabilities on Shopify stores. While there are occasional setup and customization challenges, the app's strengths—particularly its advanced discount features and stellar customer support—make it an indispensable tool for many merchants. Overall, it's a highly recommended app for businesses looking to improve their sales strategies and customer engagement.

Holbrook Pickleball

Dec 05, 2025  on Shopify

I was having an issue with my code and Janet helped me with it super fast! Thank you!

SLM Services LLC

Dec 04, 2025  on Shopify

Quickly helped me resolve an issue.

Inslogic 3D Store

Dec 04, 2025  on Shopify

getyourgreen

Dec 03, 2025  on Shopify

Perfect for what we need. The discount levels linked to quantities in particular have increased our average shopping cart values. We would definitely recommend it, not least because the support team always responds very quickly. Thanks for the help at any point.

Skinstation

Dec 02, 2025  on Shopify

Janet was very helpful in helping us out on setting up the campaign.

Zaika

Dec 02, 2025  on Shopify

I was using the free version of the app and just upgraded to the full version. I’m very happy with the decision. Janet was incredibly helpful and made the upgrade process smooth. Great app and great support — highly recommended!

HUUUST

Dec 02, 2025  on Shopify

Lady Janet was very professional nice and helpful. The app is working as intended and the settings are easy to setup.

Valeria and Viktor

Dec 02, 2025  on Shopify

Rooh Collective

Dec 02, 2025  on Shopify

Support is exceptional, Disha Was available even out of work hours! Thanks Team

RESTELLE

Dec 02, 2025  on Shopify

There were some urgent issues, customer service was online and helped me out directly thanks for this amazing service

Philosophy Australia

Dec 01, 2025  on Shopify

Kit Crates

Nov 30, 2025  on Shopify

Pretty Planner Co

Nov 28, 2025  on Shopify

Really good app and support!

Occidental Leather

Nov 28, 2025  on Shopify

Good app. Very fast and thorough support. Really appreciate the help from Shri. Thank you.

Modrobes

Nov 28, 2025  on Shopify

Fantastic app so far! I recommend everyone at-least trying the free trial. In addition, the support was instant even on Black Friday and they helped us with our lack of knowledge as we were doing it incorrectly. They fixed it near immediately.

Ocean Native

Nov 28, 2025  on Shopify

App has been excellent - had some small issues when setting a promo live but the team were quick to resolve.

BILTSTRONG

Nov 27, 2025  on Shopify

Tanu was super helpful and real quick to help resolve my queries. Highly recommend, thank you.

The Liquor Bros

Nov 27, 2025  on Shopify

So far so good ! I had an urgent emergency where the coding was not set up correctly and there was someone there who jumped on a call right away with me and forced it - Shri to the remedy right away !!!! Thank you for your support

Gloria Skincare

Nov 27, 2025  on Shopify

The app is working perfectly and the support is top notch!

Slick Street

Nov 27, 2025  on Shopify

Shri helped me out with the issues i had displaying the widget, quickly!

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