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Customer reviews: Kintsugi

Develop by Kintsugi
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Reviews (110)

Overall rating
5

What Merchants Think

Merchants generally express high satisfaction with "Kintsugi," describing it as an indispensable tool for handling sales tax automation. Many users highlight its impact on reducing stress and saving time, particularly when dealing with complex tax requirements in multiple states. The ease of use and seamless integration with other platforms make it a preferred choice. Excellent customer support further hones its appeal, enhancing the app's value for users who need reliable tax management solutions.

Key Strengths

  • Seamless integration with Amazon, Shopify, eBay, and Etsy.
  • Auto-filing feature for easy tax compliance management.
  • Efficient backdating for tax purposes, especially helpful for Tax Nexus.
  • Reliable customer support, noted for responsiveness and effectiveness.
  • Time-saving on sales tax calculations and submissions.
  • User-friendly interface, making complex tax matters easy to manage.

Common Concerns

  • Initial setup can be time-consuming, though manageable.
  • Autofiling in multiple states may come across as expensive for some users.
  • Minor discrepancies in data integration not aligning with other services' records.

Final Thoughts

Overall, "Kintsugi" is well-regarded for its robust features that significantly ease the burden of managing sales tax compliance. The app's user-friendly design and reliable customer service have won praise from users, who appreciate the peace of mind it provides. While some users have encountered minor challenges, the strengths of the app largely outweigh these concerns, making "Kintsugi" a highly recommended solution for businesses dealing with multi-state tax complexity.

Streamline Strategies

Aug 07, 2024  on Shopify

Kintsugi has been a game-changer for my business! Onboarding was seamless, and the app's integration from Avalara was incredibly smooth. The customer support team is always available, making sales tax management effortless.

HoloSpins

Aug 04, 2024  on Shopify

Pujun is the man!! You can tell he really cares about his customers experience and truly treats you as if you are on the same team. If you are reading this and feel flustered with all the information out there about setting up sales tax Pujun is absolutely who you want to talk to!!

Joylike

Jul 13, 2024  on Shopify

Kintsugi has been a lifesaver for my Shopify store! The app seamlessly automates sales tax calculations and filings, saving me hours of time and reducing my stress levels. The setup was easy and the support team is top-notch. Highly recommend!

My Store

Jul 10, 2024  on Shopify

I thought I was doomed to spend hours on sales tax calculations every month. But Kintsugi has changed the game! The app is incredibly easy to use, and the automated filings have saved me from countless headaches. 10/10 would recommend!

Toyseepk

Jul 06, 2024  on Shopify

Absolutely fantastic! This Shopify app has been a game-changer for my eCommerce business. Automating sales tax used to be a huge headache, but this app makes it effortless. It accurately calculates and files sales tax across multiple states, saving me hours of manual work each month. The setup was quick and easy, and the customer support team is incredibly responsive and helpful. With real-time updates and seamless integration, I no longer worry about compliance or accuracy. This app is an essential tool for any eCommerce business owner. Highly recommend!

Talha

Jul 02, 2024  on Shopify

“Kintsugi has been a total game-changer for my ecommerce business. The app's accuracy and speed have reduced my sales tax workload by 90%! The support team is also super responsive and helpful. Don't hesitate to give it a try - you won't regret it!”

PICKSMART

Jul 02, 2024  on Shopify

“I was skeptical about automating my sales tax, but Kintsugi has exceeded all my expectations! The app is user-friendly, reliable, and has saved me thousands of dollars in potential penalties. The Kintsugi team truly cares about their customers - I'm so grateful to have found them!”

TIZMO

Jul 02, 2024  on Shopify

I was drowning in sales tax paperwork until I found Kintsugi. This app has streamlined my tax compliance and ensured I'm always up-to-date on my filings. The accuracy and reliability are unmatched. Thank you, Kintsugi, for giving me my weekends back!

BLK + GRN, LLC

Jul 01, 2024  on Shopify

Right on time! The onboarding was really easy and they simplified a process I needed a book keeper to do

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