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Customer reviews: Kintsugi

Develop by Kintsugi

Reviews (109)

Overall rating
5

What Merchants Think

Merchants generally express high satisfaction with "Kintsugi," describing it as an indispensable tool for handling sales tax automation. Many users highlight its impact on reducing stress and saving time, particularly when dealing with complex tax requirements in multiple states. The ease of use and seamless integration with other platforms make it a preferred choice. Excellent customer support further hones its appeal, enhancing the app's value for users who need reliable tax management solutions.

Key Strengths

  • Seamless integration with Amazon, Shopify, eBay, and Etsy.
  • Auto-filing feature for easy tax compliance management.
  • Efficient backdating for tax purposes, especially helpful for Tax Nexus.
  • Reliable customer support, noted for responsiveness and effectiveness.
  • Time-saving on sales tax calculations and submissions.
  • User-friendly interface, making complex tax matters easy to manage.

Common Concerns

  • Initial setup can be time-consuming, though manageable.
  • Autofiling in multiple states may come across as expensive for some users.
  • Minor discrepancies in data integration not aligning with other services' records.

Final Thoughts

Overall, "Kintsugi" is well-regarded for its robust features that significantly ease the burden of managing sales tax compliance. The app's user-friendly design and reliable customer service have won praise from users, who appreciate the peace of mind it provides. While some users have encountered minor challenges, the strengths of the app largely outweigh these concerns, making "Kintsugi" a highly recommended solution for businesses dealing with multi-state tax complexity.

SK.SHOP

Oct 20, 2024  on Shopify

This product is a terrific help for getting state sales taxes set up and paid. It was the biggest hassle of my month until this product came along. Now it’s so easy I can hardly believe how much I used to stress about it.

Shop Hub

Oct 11, 2024  on Shopify

Love the service and support. I often email their team late at night, expecting a reply the next day, but they always respond quickly!

Ishop

Oct 06, 2024  on Shopify

This software is a no-brainer. Get it. I used to work with another tax service, but Kintsugi integrates seamlessly with my Shopify site, Amazon, eBay, and Etsy stores. It couldn’t be easier, and their support team is awesome. Stop looking and get Kintsugi—you won’t regret it.

Simply J4 Boutique

Oct 01, 2024  on Shopify

Absolutely loving this tool! I was so nervous to start pushing more sales to my website from social media because of the sales tax portion and Kintsugi takes that anxiety completely away. I know I am covered where I need to be and the app is very user friendly and cost effective!

Xt shop

Oct 01, 2024  on Shopify

Perfect! This app is awesome, and I highly recommend it. Quick email turnaround and top-notch software make handling taxes incredibly easy.

MS.STORE

Sep 30, 2024  on Shopify

Kintsugi has been amazing. Their customer service and support are fantastic. They explain everything clearly and offer various options for dealing with tax issues.

Livease

Sep 26, 2024  on Shopify

Kintsugi is fantastic! Filing sales tax across several states and platforms (Etsy, Shopify, PayPal, Square) used to take hours, but with Kintsugi, it’s already done. Sync your accounts, and sales tax is calculated and broken down. When you eFile, just fill in the blanks and submit.

E-Mart

Sep 24, 2024  on Shopify

Kintsugi is exactly what I was looking for, and I highly recommend it to every eCommerce business I know. We’re a small but growing business that ships nearly 1,000 orders a month. Keeping up with changing tax rates and filing monthly payments was a nightmare. Now, I never even think about taxes—Kintsugi handles it all.

cuitepwos

Sep 21, 2024  on Shopify

As you might know, not all apps are created equal, and many aren’t worth having. Kintsugi is an exception. It works flawlessly, and their support is excellent. The service might seem a bit pricey if you opt for monthly filing, but here in Ohio, dealing with the state’s tax requirements is a real hassle. I often forget things, and by the time I get the tax bill paid, I’ve already wasted a lot of time. Kintsugi makes it all much easier to manage.

binMAALIK

Sep 19, 2024  on Shopify

It’s such a relief knowing that Kintsugi has my sales tax covered across all my sales channels. Their customer service is also quick to respond and very helpful. This app saves me hours each filing period—it’s money well spent.

Self

Sep 18, 2024  on Shopify

Best tax software out there! Not sure I could manage sales/use tax without Kintsugi having many states set up to autofile saves a TON of time. They also have a great knowledge base for researching tax issues. Highly recommended!

Instant Pot

Sep 15, 2024  on Shopify

Fantastic! The AutoFile feature is great—I never have to worry about dealing with government employees anymore!

Jeffree Star Cosmetics

Sep 15, 2024  on Shopify

I’ve been using Kintsugi for years! It’s been consistently reliable, and I’m thankful for the ease of tracking and usage.

whatashort

Sep 11, 2024  on Shopify

Anything that makes tax filing less of a headache is an A+++ in my book! This app saves me time, hassle, and frustration. Setup is quick and straightforward, and once done, the sales tax filing is all automated. It easily integrated with my Shopify store. Thank you, Kintsugi!

layzoochic

Sep 05, 2024  on Shopify

This is one of my favorite apps. Making tax payments on time is crucial, and Kintsugi makes it easy. It imports all your history into one place and provides a neat report for filing taxes. This is a must-have app.

Big Dog

Sep 05, 2024  on Shopify

Kintsugi has been a tremendous help in setting up and managing state sales taxes. It was the biggest hassle of my month until I found this app. Now it’s so easy, I can’t believe how much time I used to waste on it.

Hutty Walla

Sep 05, 2024  on Shopify

Kintsugi is a much more cost-effective alternative to other tax software. It’s simple to use and makes managing taxes a breeze.

candlachic

Sep 04, 2024  on Shopify

We rely on Kintsugi for two Shopify stores, and we couldn’t function without it. If you have tax obligations in multiple states, you need Kintsugi! If you have high sales volume, you absolutely must get Kintsugi. Sales tax is complex, and you don’t want to make mistakes. Save yourself time, stress, and headaches.

My Yard

Sep 04, 2024  on Shopify

Excellent app. Organizing and paying sales tax is one of the least enjoyable tasks we face. Kintsugi simplifies it perfectly.

Strip

Sep 04, 2024  on Shopify

This app is an absolute must for any business. Filing taxes can be a nightmare, but this app automates the entire process! I recommend it to everyone because it saves a ton of time and makes filing state taxes effortless.

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