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Customer reviews: PreOrder App+Partial Payment K

Develop by Kaktus

Reviews (407)

Overall rating
4.7

What Merchants Think

The "PreOrder App+Partial Payment K" receives mixed reviews from merchants. Many praise its impressive support team and effective functionality, noting its ease of use and utility in handling complex pre-order scenarios. However, some users report issues with unexpected charges and occasional technical problems, causing frustration despite the app's potential benefits.

Key Strengths

  • Excellent customer support, noted for promptness and effectiveness.
  • User-friendly interface, easy to learn, with a short setup time.
  • Effective handling of complex requests without hassle.
  • Improves pre-order conversion rates significantly.

Common Concerns

  • Reports of unexpected or erroneous charges and billing issues.
  • Persistent technical problems for some users, such as add-to-cart function glitches.
  • Some difficulty in resolving issues even with support intervention.
  • Instances of continued charges after app deactivation.

Final Thoughts

Overall, "PreOrder App+Partial Payment K" is valued for its robust support and ease of use, making it a potent solution for managing pre-orders. However, recurring billing issues and occasional technical glitches serve as notable deterrents, impacting the otherwise positive experience for some users.

PROCLEANTOOLS

Sep 07, 2025  on Shopify

u say it's free and when u install it, it says plan can be up to 199$ every 30 days ???

On Natural Sunglasses

Aug 30, 2025  on Shopify

tengan cuidado porque despues de desinstalar la app te siguen cobrando suscripcion. la coloque en mi tienda de lentes de sol solo por unos dias y luego la desinstale y tengo cobros de suscripcion. Be careful because after uninstalling the app, they still charge you a subscription fee. I only used it in my sunglasses store for a few days, then uninstalled it, and I'm still charged a subscription fee.

The Online Wine Tasting Club

Oct 04, 2024  on Shopify

Charges you for all orders through your store, even if they didn't use the platform. 65 pre-orders cost us hundreds of dollars in usage fees. Also, terrible support - passes blame back to Shopify when the pre-orders don't complete the second payment. Awful app, awful people.

Blush and Bashful Book Boutique

Mar 28, 2024  on Shopify

Absolutely terrible app in regards to charges. While I enjoyed the function of the app, they will charge you for sales that you did not make. When I emailed support, no REPLY. I deactivated the app and I am STILL being charged $6.90 a month even though it’s not activated. Shopify is useless as usual. Just make your listing a pre-order listing and don’t mess with these charlatans.

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