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Customer reviews: PreOrder App+Partial Payment K

Develop by Kaktus

Reviews (591)

Overall rating
4.7

What Merchants Think

The "PreOrder App+Partial Payment K" receives mixed reviews from merchants. Many praise its impressive support team and effective functionality, noting its ease of use and utility in handling complex pre-order scenarios. However, some users report issues with unexpected charges and occasional technical problems, causing frustration despite the app's potential benefits.

Key Strengths

  • Excellent customer support, noted for promptness and effectiveness.
  • User-friendly interface, easy to learn, with a short setup time.
  • Effective handling of complex requests without hassle.
  • Improves pre-order conversion rates significantly.

Common Concerns

  • Reports of unexpected or erroneous charges and billing issues.
  • Persistent technical problems for some users, such as add-to-cart function glitches.
  • Some difficulty in resolving issues even with support intervention.
  • Instances of continued charges after app deactivation.

Final Thoughts

Overall, "PreOrder App+Partial Payment K" is valued for its robust support and ease of use, making it a potent solution for managing pre-orders. However, recurring billing issues and occasional technical glitches serve as notable deterrents, impacting the otherwise positive experience for some users.

Blush and Bashful Book Boutique

Mar 28, 2024  on Shopify

Absolutely terrible app in regards to charges. While I enjoyed the function of the app, they will charge you for sales that you did not make. When I emailed support, no REPLY. I deactivated the app and I am STILL being charged $6.90 a month even though it’s not activated. Shopify is useless as usual. Just make your listing a pre-order listing and don’t mess with these charlatans.

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