Justuno ‑ Email & SMS Pop ups logo

Customer reviews: Justuno ‑ Email & SMS Pop ups

Develop by Justuno

Reviews (2,306)

Overall rating
4.7

What Merchants Think

Merchants hold mixed opinions on "Justuno ‑ Email & SMS Pop ups". Many users appreciate its contribution to increasing site conversion and the positive impact of managed services and customer support, particularly praising team members like Miranda for their innovative approach. However, others have reported severe technical issues, challenges with user-friendliness, and concerns about billing practices.

Key Strengths

  • Strong site conversion improvement when used correctly.
  • Managed services are highly praised for strategic support and integration.
  • Responsive and knowledgeable customer support team.
  • Seamless integration with platforms like Shopify.
  • Creative and innovative marketing strategies provided by account managers.

Common Concerns

  • Technical glitches and application instability.
  • Challenges with saving customizations and live application of changes.
  • Concerns over billing practices and lack of refunds for inactive service periods.
  • Lack of immediate impact on conversions for some users.
  • Mismanagement of marketing campaigns and promotions for some small businesses.

Final Thoughts

"Justuno ‑ Email & SMS Pop ups" can be a valuable tool for boosting conversions and enhancing marketing efforts when it functions well and the additional services are leveraged. It offers considerable customization and integration potential, yet its technical and billing issues severely detract from its utility for some merchants. Potential users should weigh these strengths and concerns carefully based on their business size and marketing objectives.

Amai Amara

Oct 09, 2024  on Shopify

JustUno has definitely been the game changer in helping our conversions rise. Miranda is an absolute delight to work with and always has great ideas to further grow our brand. Highly recommend!

Kerrits Equestrian Apparel

May 16, 2024  on Shopify

I've been working with JustUno for a few years now. I really like working with Miranda from their team. She's my account rep and always brings a ton of great ideas to the table when we do our check-ins. They have a lot of features, so many options when it comes to targeting your website visitors, I simply don't have enough hours in my day to do them all but there' lots you can do with their app. Definitely worth trying if you are on the fence.

Kiyonna

Apr 23, 2024  on Shopify

We've been using Justuno self-managed for the better part of the last 7 years, and have been so happy with it. However, moving to Managed Services has been a game-changer for us! We never knew what we were missing, how fully customizable the platform and functions are, what additional functions were available to us that were going unused because we thought they would be too complicated to use, etc. And, to top it all off, our dedicated account manager, Miranda, has been a dream to work with! Seamless integration with Shopify (we are on Plus), in literally two keystrokes. There are a lot of marketing add-ons in the Shopify App store, but if you want something that just works, has US based support and customer service, and will be there for you whether you're just starting out/growing, or are a full blown e-comm behemoth, Justuno is the marketing app I'd recommend.

TRIBAL Hollywood

Apr 12, 2024  on Shopify

Using Justuno for our on-site promotions has been a game-changer for our marketing strategy. Their platform seamlessly integrates with our Shopify store, and it’s incredibly easy to launch and manage promotions that truly engage with our audience. I also highly recommend Justuno's managed services as an option. We’ve taken our promotional campaigns to the next level with their work. Their team is not just responsive and knowledgeable; they bring a level of expertise and innovation that adds significant value to our efforts. The guidance, innovation and creative they provide have helped us not only in executing effective promotions but also in ensuring these are perfectly aligned with our marketing goals and our brand. Justuno has become a core component of our marketing infrastructure. Their tools and services have empowered us to create compelling, effective promotions that drive engagement and sales. If you're looking to enhance your on-site marketing, I can't recommend Justuno highly enough.

David Crighton

Jun 05, 2016  on Shopify

This app is awesome and so is the Justuno Team. They write some really good blogs, offering some pre-made graphics that are good and generally provide a good product at a reasonable cost. They continue to make improvments to their "how to information' as they grow

jimmyCASE

Apr 27, 2014  on Shopify

justuno has been a great addition to our Shopify store http://thejimmycase.com/ We have tried a variety of apps and unlinked most. But justuno is written well and is adaptive to our needs. It is easy to customize the colors to match our site. The look is clean, so it doesn't fight the design. 100% recommend justuno.

Reviv Serums

Apr 07, 2014  on Shopify

Easy to implement; nice customization interface; and I've already added to my email marketing list. Nice.

Scroll to Top