Reviews: Junip ‑ Product Reviews App

Customer reviews: Junip ‑ Product Reviews App

Reviews (692)

Overall rating

4.9

5

392
4

38
3

4
2
1

3

What Merchants Think

Overall, merchants have found "Junip ‑ Product Reviews & UGC" to be a valuable tool for managing customer reviews and enhancing customer engagement on their Shopify stores. The app is appreciated for its user-friendly interface, efficient setup process, and exceptional customer support. Many merchants have successfully increased their review rates and found the integration with other platforms seamless, boosting overall conversion rates and providing useful feedback for further product development.

Key Strengths

User-friendly interface and easy setup/installation
Exceptional customer support, specifically highlighted staff like Leah, Malvina, and Stuart
Effective integration with Shopify and other apps like Klaviyo and Gorgias
Customizable features catering to specific business needs
Value for money compared to competing review apps
Increases in user-generated content through effective review collection

Common Concerns

Lack of multilingual support in templates (e.g., for non-English speaking clients)
Limited customization options for email templates and certain styles from the admin panel
Some features, such as hiding individual images in reviews, not available
Challenges with media upload during review imports
Concerns about cost when using paid features, especially for businesses on a budget

Final Thoughts

"Junip ‑ Product Reviews & UGC" is highly regarded among merchants for its simplicity, integration capabilities, and top-notch customer service. While there are some areas for improvement, particularly in customization and language support, the app is a strong contender in the market for businesses looking to enhance their review management and customer feedback processes. Its ability to boost review collection rates and enhance customer interaction makes it a popular choice among both new and seasoned Shopify merchants.

Canoline

Apr 27, 2025 on Shopify

Nice

VitaminLife

Apr 25, 2025 on Shopify

Make a Dog Smile

Apr 25, 2025 on Shopify

I'm really happy I chose Junip for my store. I had a few questions during the migration from Loox, and Leah was incredibly helpful throughout the entire process. She made sure everything was resolved, even when unexpected issues came up. You could tell she genuinely cared about making things work. Thanks again, Leah, for your patience and amazing support!

Caffeine Army

Apr 24, 2025 on Shopify

Great app. Great design and design features for my website.

More Than Pokémon

Apr 24, 2025 on Shopify

Just implemented Junip on MoreThanPokemon.com based upon the many fabulous reviews that I read. I'm rating it 5 Stars for easy installation and set-up!

NAHUIROOTS

Apr 24, 2025 on Shopify

WE LIKED IT

Carnivore Companion

Apr 24, 2025 on Shopify

Puppy Gallery CA & US

Apr 23, 2025 on Shopify

Still trying the app, but so far so good

EO Products

Apr 23, 2025 on Shopify

Easy to use and understand, lots of customization. Great customer service.

HAIRtamin

Apr 22, 2025 on Shopify

Such a great app! Love how user-friendly it is!

Agriaerotech OEM Parts

Apr 22, 2025 on Shopify

Anneday

Apr 22, 2025 on Shopify

Works like a charm and great customer service!

Spike Angel

Apr 18, 2025 on Shopify

Awesome! This application provides excellent product reviews that make other applications irrelevant.

Avartia Equestrian

Apr 18, 2025 on Shopify

Violette Field Threads

Apr 17, 2025 on Shopify

Just started using, and I think it's great!

XTREME Airsoft Superstore

Apr 16, 2025 on Shopify

Always been my preferred review app. Doesn't have the issues that most other apps have. Very very easy to customize and has the nicest UI I've seen for both admin and storefront. Great support as well!!!!

Spyglass Parkour Company

Apr 14, 2025 on Shopify

Leah helped me alot. It means the world when an app/company goes out of there way to help a customer. seriously can not recommend this app enough.

MYCL

Apr 14, 2025 on Shopify

Leah was amazing! She responded quickly, was super helpful, and answered all my questions thoroughly. She made sure I felt confident and clear before we wrapped up—truly great customer service. Thanks, Leah!

Lost & Foundry

Apr 14, 2025 on Shopify

The best reviews app on the app store!

DrinkAnomaly

Apr 11, 2025 on Shopify