Reviews: Junip ‑ Product Reviews App

Customer reviews: Junip ‑ Product Reviews App

Reviews (743)

Overall rating

4.9

5

278
4

18
3

2
2
1

3

What Merchants Think

Overall, merchants have found "Junip ‑ Product Reviews & UGC" to be a valuable tool for managing customer reviews and enhancing customer engagement on their Shopify stores. The app is appreciated for its user-friendly interface, efficient setup process, and exceptional customer support. Many merchants have successfully increased their review rates and found the integration with other platforms seamless, boosting overall conversion rates and providing useful feedback for further product development.

Key Strengths

User-friendly interface and easy setup/installation
Exceptional customer support, specifically highlighted staff like Leah, Malvina, and Stuart
Effective integration with Shopify and other apps like Klaviyo and Gorgias
Customizable features catering to specific business needs
Value for money compared to competing review apps
Increases in user-generated content through effective review collection

Common Concerns

Lack of multilingual support in templates (e.g., for non-English speaking clients)
Limited customization options for email templates and certain styles from the admin panel
Some features, such as hiding individual images in reviews, not available
Challenges with media upload during review imports
Concerns about cost when using paid features, especially for businesses on a budget

Final Thoughts

"Junip ‑ Product Reviews & UGC" is highly regarded among merchants for its simplicity, integration capabilities, and top-notch customer service. While there are some areas for improvement, particularly in customization and language support, the app is a strong contender in the market for businesses looking to enhance their review management and customer feedback processes. Its ability to boost review collection rates and enhance customer interaction makes it a popular choice among both new and seasoned Shopify merchants.

21collagen

Feb 27, 2025 on Shopify

TOP TIER

Feb 26, 2025 on Shopify

Quick response and helped resolve my issue rather quickly!

U Beauty International

Feb 25, 2025 on Shopify

Amazing integration process...super smooth.

Naturally Nourished

Feb 25, 2025 on Shopify

So far so good

DeliverThat

Feb 25, 2025 on Shopify

So far so good!

Bentotss

Feb 25, 2025 on Shopify

Perffect

Scent with Luv

Feb 24, 2025 on Shopify

So far so good

General-ShopBG

Feb 23, 2025 on Shopify

top

Greenpower

Feb 21, 2025 on Shopify

Rolik®

Feb 21, 2025 on Shopify

We've been looking for a free robust review integration that was simple to use. After trying many others, Junip is by far the best for small businesses with limited budgets. We've already started to see more customer engagement since setting up so we are very pleased and hope to be able to become big enough to require a paid account.

Aja The Carnivore

Feb 18, 2025 on Shopify

love it

J&V Textiles

Feb 18, 2025 on Shopify

Amazing!

Solace Bands

Feb 18, 2025 on Shopify

Dr. Idriss

Feb 14, 2025 on Shopify

So far this app has been super easy to manage and the support team has been very helpful! Definitely recommend.

Kye Intimates

Feb 14, 2025 on Shopify

It's very user friendly and Leah, on the support team, was great—super quick to respond and helped me resolve an issue.

vitamart-cad-dev

Feb 13, 2025 on Shopify

Amazing review app with amazing service! Junip provides better review software for a much better value than other shopify review apps. As I was getting set up I had a lot of detailed questions and Malvina from the Junip team was excellent. She guided me through all my concerns and ensured that the Junip app was optimized for my site. Highly recommend!!!

Wild Tribute

Feb 11, 2025 on Shopify

Such a positive experience. The chat customer service was beyond helpful. Leah was the person who responded to my request - I heard back within just a minute or two and I was able to have my problem fixed so fast!!

The Convenience Corner

Feb 09, 2025 on Shopify

ERLY

Feb 07, 2025 on Shopify

Miracle Brand

Feb 06, 2025 on Shopify

Fantastic product & support. Simple, easy-to-use, great interface and has most of the features you'd want in a review app. Doesn't have the noise/clutter that other similar apps have. Good bang for your buck and highly recommended!