Reviews: Junip ‑ Product Reviews App

Customer reviews: Junip ‑ Product Reviews & UGC

Reviews (665)

Overall rating

4.9

5

209
4

8
3
2
1

3

What Merchants Think

Overall, merchants have found "Junip ‑ Product Reviews & UGC" to be a valuable tool for managing customer reviews and enhancing customer engagement on their Shopify stores. The app is appreciated for its user-friendly interface, efficient setup process, and exceptional customer support. Many merchants have successfully increased their review rates and found the integration with other platforms seamless, boosting overall conversion rates and providing useful feedback for further product development.

Key Strengths

User-friendly interface and easy setup/installation
Exceptional customer support, specifically highlighted staff like Leah, Malvina, and Stuart
Effective integration with Shopify and other apps like Klaviyo and Gorgias
Customizable features catering to specific business needs
Value for money compared to competing review apps
Increases in user-generated content through effective review collection

Common Concerns

Lack of multilingual support in templates (e.g., for non-English speaking clients)
Limited customization options for email templates and certain styles from the admin panel
Some features, such as hiding individual images in reviews, not available
Challenges with media upload during review imports
Concerns about cost when using paid features, especially for businesses on a budget

Final Thoughts

"Junip ‑ Product Reviews & UGC" is highly regarded among merchants for its simplicity, integration capabilities, and top-notch customer service. While there are some areas for improvement, particularly in customization and language support, the app is a strong contender in the market for businesses looking to enhance their review management and customer feedback processes. Its ability to boost review collection rates and enhance customer interaction makes it a popular choice among both new and seasoned Shopify merchants.

CareNatal

Jan 05, 2025 on Shopify

Been having a great time with the app. Customer service is top notch, shout out Leah

Newport Vessels

Jan 05, 2025 on Shopify

We recently switched to Junip and have been seeing great results. The setup process was seamless and easy to implement across the site, and their support team is highly responsive in addressing any questions or issues. Highly recommend!

Kyra's Kreations Skin Care

Dec 31, 2024 on Shopify

Love it, easy to navigate & my customers actually use it too

Hilo de Nube Oaxaca

Dec 29, 2024 on Shopify

Rebundle®

Dec 29, 2024 on Shopify

No complaints so far!

NY Gift Boutique

Dec 26, 2024 on Shopify

This app is easy to use and customer service is very helpful, with any app you gotta get the hang of it but it is worth it. It works very well.

Little Trouble

Dec 26, 2024 on Shopify

great review app!

Mammalook

Dec 25, 2024 on Shopify

JK Adams

Dec 25, 2024 on Shopify

Junip has enabled us to increase our rate of customer reviews. We use customer feedback in developing new products and the reviews via Junip have been a great help. It is very easy to use and integrate into your Shopify store.

FULLNOON

Dec 24, 2024 on Shopify

Easy to use - really happy with the product

STYLENN

Dec 24, 2024 on Shopify

Great app nothing more nothing less to add great app

Livi and Rose

Dec 23, 2024 on Shopify

Omni Nutrition

Dec 23, 2024 on Shopify

Quality is Key Decor

Dec 22, 2024 on Shopify

Awesome!! The best reviews app we've tried so far!

Coffee Beanery

Dec 22, 2024 on Shopify

We have been with Junip for over a year. Super easy to set up and get rolling. It looks great and anytime I have had to contact support they are always quick and helpful.

Thrilling Foods

Dec 21, 2024 on Shopify

Works well, reasonably priced.

Ukiyo Cosmetics ♡︎

Dec 20, 2024 on Shopify

Flexicommerce

Dec 20, 2024 on Shopify

Satisfait je recommande Wouah

Hang Free®

Dec 20, 2024 on Shopify

I've never left a review for an app before but honestly, this one deserves it. We have used Junip for going on 4 years now and they have been nothing but great. It's easy to use, easy for our customers to use, and looks great on the website. Its 100% worth the money. It gets a little pricey when you start getting a lot of monthly orders but honestly, its worth it, our customers love it. If you are wondering if you should get this app to host your reviews, you should.

WeNatal

Dec 19, 2024 on Shopify

Junip is great and so easy to use. The team is super helpful an supportive.