Reviews: Junip ‑ Product Reviews App

Customer reviews: Junip Product Reviews App & AI

Reviews (947)

Overall rating

4.9

5

623
4

63
3

12
2

2
1

4

What Merchants Think

Overall, merchants have found "Junip ‑ Product Reviews & UGC" to be a valuable tool for managing customer reviews and enhancing customer engagement on their Shopify stores. The app is appreciated for its user-friendly interface, efficient setup process, and exceptional customer support. Many merchants have successfully increased their review rates and found the integration with other platforms seamless, boosting overall conversion rates and providing useful feedback for further product development.

Key Strengths

User-friendly interface and easy setup/installation
Exceptional customer support, specifically highlighted staff like Leah, Malvina, and Stuart
Effective integration with Shopify and other apps like Klaviyo and Gorgias
Customizable features catering to specific business needs
Value for money compared to competing review apps
Increases in user-generated content through effective review collection

Common Concerns

Lack of multilingual support in templates (e.g., for non-English speaking clients)
Limited customization options for email templates and certain styles from the admin panel
Some features, such as hiding individual images in reviews, not available
Challenges with media upload during review imports
Concerns about cost when using paid features, especially for businesses on a budget

Final Thoughts

"Junip ‑ Product Reviews & UGC" is highly regarded among merchants for its simplicity, integration capabilities, and top-notch customer service. While there are some areas for improvement, particularly in customization and language support, the app is a strong contender in the market for businesses looking to enhance their review management and customer feedback processes. Its ability to boost review collection rates and enhance customer interaction makes it a popular choice among both new and seasoned Shopify merchants.

Modern Citizen

May 14, 2024 on Shopify

We've loved using Junip! It's a great app at a great price. Plus, the support from the team (specifically Marcus!) has been excellent. Highly recommend this for all your review needs!

Yenisi Beauty ®

Apr 30, 2024 on Shopify

Using Junip has been one of the best ways to increase our online sales organically. The app is super easy, and integrates seamlessly with my store. Which deserves 5 stars in itself, as many Shopify apps require so much leg work to get up and running, thus taking away quality time from my team. The cherry on top with June is their customer service. Kind, friendly, and helpful. Choose Junip, and thank me later!

FantasyJocks

Apr 25, 2024 on Shopify

Switched over from the native shopify review app and wish I would've done so years ago. Junip app is super easy to use, clean UI and is loaded with features. The price compared to other review apps make it a no-brainer. 5 stars Junip!

The Shop Los Angeles

Apr 23, 2024 on Shopify

Charli London

Apr 22, 2024 on Shopify

Helpful staff, take the time to video call you and explain everything. Thanks to Leah and Malvina!

KOALA ECO

Apr 22, 2024 on Shopify

The team are Junip are WONDERFUL and made our transfer to this platform very easy. We are very happy to have made the switch, especially the to be able to gather reviews by SMS!

Grüns

Apr 14, 2024 on Shopify

Great app, great service.

TRUE Footwear

Apr 13, 2024 on Shopify

Awesome app and great support. Malvina went above and beyond - strongly recommend this app.

Keeps Home

Apr 11, 2024 on Shopify

Friendly customer support. Easy to use app.

American Bench Craft

Apr 10, 2024 on Shopify

I was previously on another review platform that was much more expensive and not user-friendly. Junip is very easy to navigate and use and at a great price.

Pup Ring

Apr 08, 2024 on Shopify

Wild Wicked & Free

Apr 04, 2024 on Shopify

Oyo Skincare

Mar 31, 2024 on Shopify

We switched from Okendo to Junip to save 50% in review app fees and we're super happy. The app design is great, the admin dahsboard super easy to navigate and the support team is extremely friendly and at helpful. Migration is easy. Just need to export Okendo reviews file and upload it to Junip. They have all the integrations you need: Klaviyo, Gorgias... Recommend!!

happyhydrate

Mar 27, 2024 on Shopify

Very easy to use in all realms and great costumer service! Really reccommend.

JAMES ORO

Mar 26, 2024 on Shopify

Great experience and even better support. Malvina was a killer! She stayed on a call with me to fix some weird issues - even going through code to troubleshoot. Cant recommend them enough!

Wunderground

Mar 21, 2024 on Shopify

RockSolid Scales

Mar 20, 2024 on Shopify

Does what I wanted, it's nice to highlight reviews to build customer confidence.

Pink Friday Nails

Mar 18, 2024 on Shopify

Bite

Mar 18, 2024 on Shopify

My experience with Junip has been easy, transparent and fast! We switched from Okendo to Junip and have been really pleased with the functionality, the customer support, the onboarding and our customers have been sending in more reviews! I would highly recommend Junip!

C & The Moon

Mar 15, 2024 on Shopify

Malivina was so helpful with setting us up on Junip. She went above and beyond to personally make sure everything was set up successfully since we did not have any coding experience to do it all ourselves. Thank you!