Reviews: Junip ‑ Product Reviews App

Customer reviews: Junip ‑ Product Reviews App

Reviews (692)

Overall rating

4.9

5

392
4

38
3

4
2
1

3

What Merchants Think

Overall, merchants have found "Junip ‑ Product Reviews & UGC" to be a valuable tool for managing customer reviews and enhancing customer engagement on their Shopify stores. The app is appreciated for its user-friendly interface, efficient setup process, and exceptional customer support. Many merchants have successfully increased their review rates and found the integration with other platforms seamless, boosting overall conversion rates and providing useful feedback for further product development.

Key Strengths

User-friendly interface and easy setup/installation
Exceptional customer support, specifically highlighted staff like Leah, Malvina, and Stuart
Effective integration with Shopify and other apps like Klaviyo and Gorgias
Customizable features catering to specific business needs
Value for money compared to competing review apps
Increases in user-generated content through effective review collection

Common Concerns

Lack of multilingual support in templates (e.g., for non-English speaking clients)
Limited customization options for email templates and certain styles from the admin panel
Some features, such as hiding individual images in reviews, not available
Challenges with media upload during review imports
Concerns about cost when using paid features, especially for businesses on a budget

Final Thoughts

"Junip ‑ Product Reviews & UGC" is highly regarded among merchants for its simplicity, integration capabilities, and top-notch customer service. While there are some areas for improvement, particularly in customization and language support, the app is a strong contender in the market for businesses looking to enhance their review management and customer feedback processes. Its ability to boost review collection rates and enhance customer interaction makes it a popular choice among both new and seasoned Shopify merchants.

Verb Energy

Jun 20, 2025 on Shopify

Brunello's Western Boots

Jun 20, 2025 on Shopify

great

Wayak Herbals

Jun 19, 2025 on Shopify

GENIAL

Only on The Avenue

Jun 18, 2025 on Shopify

Excited to see how this helps shift the buying experience!

oto streetwear

Jun 16, 2025 on Shopify

13th and Canna

Jun 16, 2025 on Shopify

AMOR FATI

Jun 16, 2025 on Shopify

great!!!!!!

Bliss Wombman

Jun 12, 2025 on Shopify

DODOHO

Jun 11, 2025 on Shopify

Great App, so intuitive UI, and great support!

Tourbus

Jun 10, 2025 on Shopify

VK Energy Bar

Jun 10, 2025 on Shopify

Great way to receive reviews.

WELLA WOODS

Jun 09, 2025 on Shopify

Super easy to use and the automation makes my life easier as a business owner. The reviews come pouring in without me lifting a finger and its all thanks to Junip!

LOOK OPTIC

Jun 09, 2025 on Shopify

Excellent app on par with if not better than higher-priced alternatives, the product is intuitive to use and robust enough to scale with. Their team is also stellar. Small, focused, and attentive, they made the migration process easy. When a unique bug came up that hit our account specifically, the team proactively alerted and were on a call with us within 10 minutes to help troubleshoot. Just getting started, but we're excited to partner with Junip long into the future.

TayBrandOfficial

Jun 06, 2025 on Shopify

Loon Outdoors

Jun 04, 2025 on Shopify

Prema Vanilla

Jun 04, 2025 on Shopify

Perfect customer support - fast, dedicated. The app so far looks easy to use, with a lot of functionality and with a lot in free version. So far - highly recommend!

Color Capsule

Jun 04, 2025 on Shopify

Easy onboarding

The Dark Moon Apothecary

Jun 03, 2025 on Shopify

KATHERINE CANDLE

Jun 02, 2025 on Shopify

AFTER GOING THROUGH ALL THE REVIEW APPS, JUDGE ME PAID PLANS, YOTPO, LOOX REVIEWS ETC I FINALLY FIND JUNIP AND IS THE BEST ONE I HAVE EVER USED.

Jet Lag Rescue

Jun 02, 2025 on Shopify

It has been great using Junip for reviews. I was able to export prior reviews we had without issue, as well as get new reviews from customers. I had to use some CSS to change a background color to match our store but Leah was so incredibly helpful in doing that. They have excellent customer service and are a great product overall. I love the clean look, it totally matches our branding. And makes life easier for me! I'd definitely recommend them.