Reviews: Junip ‑ Product Reviews App

Name: Junip Product Reviews App &amp; AI
Brand: Shopify
SKU: shopify-junip-app-by-shopify
Rating: 4.9 (947 reviews)

Customer reviews: Junip Product Reviews App & AI

Develop by Shopify

Reviews (947)

Overall rating

4.9

5

623
4

63
3

12
2

2
1

4

What Merchants Think

Overall, merchants have found "Junip ‑ Product Reviews & UGC" to be a valuable tool for managing customer reviews and enhancing customer engagement on their Shopify stores. The app is appreciated for its user-friendly interface, efficient setup process, and exceptional customer support. Many merchants have successfully increased their review rates and found the integration with other platforms seamless, boosting overall conversion rates and providing useful feedback for further product development.

Key Strengths

User-friendly interface and easy setup/installation
Exceptional customer support, specifically highlighted staff like Leah, Malvina, and Stuart
Effective integration with Shopify and other apps like Klaviyo and Gorgias
Customizable features catering to specific business needs
Value for money compared to competing review apps
Increases in user-generated content through effective review collection

Common Concerns

Lack of multilingual support in templates (e.g., for non-English speaking clients)
Limited customization options for email templates and certain styles from the admin panel
Some features, such as hiding individual images in reviews, not available
Challenges with media upload during review imports
Concerns about cost when using paid features, especially for businesses on a budget

Final Thoughts

"Junip ‑ Product Reviews & UGC" is highly regarded among merchants for its simplicity, integration capabilities, and top-notch customer service. While there are some areas for improvement, particularly in customization and language support, the app is a strong contender in the market for businesses looking to enhance their review management and customer feedback processes. Its ability to boost review collection rates and enhance customer interaction makes it a popular choice among both new and seasoned Shopify merchants.

LuCiLe KITCHEN

May 06, 2025 on Shopify

Easy zu installieren und zu bearbeiten

Royalèluxx

May 05, 2025 on Shopify

easy to set up my reviews for my customers

Purrfect Pawz

May 04, 2025 on Shopify

I love this app it was so very easy to set up. I dont do well with things like this so im truly greatful for such an amazing app. I really am enjoying the junip app.

HiBAR

May 01, 2025 on Shopify

We recently moved over to Junip. As someone on a very small team and not really knowing what I was doing, the entire Junip team has helped from the very start ( Marcus )to a few months in ( Leah )they are there quickly to help you figure out, well the things you may stumble along the way sometimes! Highly recommend switching for great service as well as saving money!

Smallswing

Apr 30, 2025 on Shopify

Great experience using the app. Previously using Stamped.io and thinking about making the switch for another Shopify store.

Catchesoaps

Apr 29, 2025 on Shopify

Is easy to use and Canadian

How Deep Will You Go?

Apr 29, 2025 on Shopify

Junip is very seamless, simple, and reliable for reviews.

Zombie Ghost Games

Apr 28, 2025 on Shopify

Great customer service. Super easy to use dashboard.

Tangerine

Apr 28, 2025 on Shopify

Shop Battle Born Clothing

Apr 27, 2025 on Shopify

works great, makes life easy

Canoline

Apr 27, 2025 on Shopify

Nice

VitaminLife

Apr 25, 2025 on Shopify

Make a Dog Smile

Apr 25, 2025 on Shopify

I'm really happy I chose Junip for my store. I had a few questions during the migration from Loox, and Leah was incredibly helpful throughout the entire process. She made sure everything was resolved, even when unexpected issues came up. You could tell she genuinely cared about making things work. Thanks again, Leah, for your patience and amazing support!

Caffeine Army

Apr 24, 2025 on Shopify

Great app. Great design and design features for my website.

More Than Pokémon

Apr 24, 2025 on Shopify

Just implemented Junip on MoreThanPokemon.com based upon the many fabulous reviews that I read. I'm rating it 5 Stars for easy installation and set-up!

NAHUIROOTS

Apr 24, 2025 on Shopify

WE LIKED IT

Carnivore Companion

Apr 24, 2025 on Shopify

Puppy Gallery CA & US

Apr 23, 2025 on Shopify

Still trying the app, but so far so good

EO Products

Apr 23, 2025 on Shopify

Easy to use and understand, lots of customization. Great customer service.

HAIRtamin

Apr 22, 2025 on Shopify

Such a great app! Love how user-friendly it is!