Super, Hana a réglé mon problème rapidement

Hello Team, I am writing to urgently address an issue regarding our subscription. We have been using this plugin since June, but after that, we did not utilize any of the features of the app. Unfortunately, we overlooked canceling the subscription, resulting in a charge. Could someone please assist in processing a refund for this? Looking forward to hearing your response on this. Update- The case was promptly looked into and resolved. Thank you

L'application fonctionne super bien. De plus le service client est super. Ils répondent à nos questions efficacement et nous aident à créer les pages nécessaires sur le site.

SO far so good with the help of Hana setup goes well , im still testing the system hope it will satisfy my needs

Great Service Thanks to Audrey helped me set up a banner 10/10 Thanks!!!

Meet some problems in migration from smile, thanks Hana and Raymond, the problem was dealt with very quickly.

I was facing some challenges while onboarding this app so connected with the support team and luckily got Hana on the other side. She was not only efficient but also quick and helped me resolve all my issues with utmost patience. Really happy and thanks again Hana!

Really simple and straightforward to use. Customer service is great!

Hana was quick to reply, and efficient in her resolution. Thank you!

Great Support thanks due Hanna!

I’ve been using the Joy app for loyalty points and rewards, and it has exceeded my expectations in every way! Setting up the program was a breeze, and the customization options are fantastic – I was able to easily align it with my store’s branding. My customers love earning and redeeming points, and the app makes the process seamless. It's been a great way to encourage repeat purchases and boost customer engagement. The analytics and reporting features also give me valuable insights into how the program is performing. A special shout-out to Damian from customer service, who has been incredibly helpful. Whenever I’ve had questions or needed assistance, Damian has been prompt, professional, and went above and beyond to ensure I was taken care of. Overall, the Joy app has been a game-changer for my store’s loyalty program, and I highly recommend it to anyone looking to boost customer retention with an easy-to-manage rewards system!

Amazing App with Amazing customer service who guide you step by step in every kind of request

Our customers love the simplicity of the reward program. Easy to understand and easy to use!! :)

This is a great app! My customers love it and it has brought me in quite a bit of sales so it's a win win! I love when I can make my customers happy and Joy does that. Also, I reached out to support today and Audrey was so very helpful and made sure everything was just right. She also had an awesome personality and felt more like a friendly chat than a boring professional one. 10 stars for Audrey! And Joy!

App is miles better than any app out there and the support by Hana is amazing!

Hana was wonderful in satisfying my requests in some customization. Awesome job!!!

Hana was amazing she helped solve my issues and I can't wait to start selling to the USA and become a great drop shipping store!

Hana was so great! She helped me edit the layout and format of my page in the theme editor, reached out to the devs for me and was communicative throughout the whole process. Answered all of my questions and was so helpful the whole time.

great support of Jasmine

Prakash Is a LIFESAVER and I cannot wait to grow my business with the help of JOY! (: