Very useful app with lots of features to meet my needs, I had many questions and Liz was on hand the enitre way helping me get set up and ready to go!

Great customer service. Thanks!

The Customers Service team is always very prompt to help with my queries. Thank you to Lydia who solved our problem today.

I highly recommend this app! It's very user-friendly, and I particularly appreciate the excellent customer service provided by Emily. She is incredibly helpful and kind. Thank you!

It's been easy to use, add tiers, points, and redemptions. Customer service has been great. I've dealt with Hana, and she responded to my questions with easy-to-follow instructions and direct answers. We are excited to use the app and hope our customers enjoy it as well.

Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.

Learn how to use Joy in a timely manner with the help of customer service Hana

This app works well. The customer service and support is great. The only issue we ever have is in explaining to customers how to pull up their information but that's not the fault of the app as I find it very easy to use. I recently updated my store theme and the app stopped working but within 15 min chat with support this got it working again. So yes, I would recommend this app.

I have been looking for a review application for some time and a lot of them charge outrageous prices. However, this application has a great free plan to get you started and as you scale up it won't cost you an arm and a leg either! The app is completely customisable and easy to use with a great user-friendly backend for you to navigate through, useful help guides and for when you get stuck reach out to their fabulous support team who are always happy to help you! I love it and my customers love that I can offer them loyalty points for shopping with me over my competitors.

I needed a loyalty app for my store with a rewards system that is simple to use. Joy has what I am looking for at a super affordable price point. Setting up was pretty straight forward. I reached out to their customer service to get some clarity on how the referral program works and Audrey was super helpful. In fact, I've reached out a couple times prior to this, and the customer support I received was quick and responsive every time.

The app works well. The customers support is excellent! We thank Hana from the Joy: Loyalty & Rewards Program Team who has supported us to solve a problem. We recommend this app.

I've regularly had very quick and helpful responses from the program's support team and it has made managing a rewards program for the store much easier. There's a lot of room for customization which I appreciate. I'd like to specifically mention Lydia for being able to quickly directly point out the solution to a problem I have. Support has always been very reliable and that alone has made it a positive experience for me and it's allowed to me better offer rewards and discounts for our store's customers.