So far, this app is good. I am still learning but it seems to have a lot of capabilities just on the free plan. I am looking forward to fully using this in my website. Audrey has been very helpful answering questions.

My helper today was Hana. Best service I have encountered! Period!

Je suis très satisfaite de Joy. C’est de loin la meilleure application de fidélité que j’ai testée — et j’en ai essayé beaucoup. Les fonctionnalités sont complètes, le tarif est adapté, même pour les petites structures, et l’expérience globale est fluide et efficace. Petit bémol toutefois : les traductions ne sont disponibles que sur le plan supérieur, ce qui est un peu dommage. Mais honnêtement, cela reste un détail face à la qualité du service. Le support est ultra réactif, 24/7, ce qui est franchement impressionnant. Merci à toute l’équipe pour ce travail remarquable, merci à alyssa.

The customer support is very responsive, and any configuration issues we encountered were resolved quickly. Special thanks to Hana for the prompt and professional support throughout the setup process:)

Trying it out for somedays now, rich in features but what is great is the customer service. They are amazing

All in one loyalty app with tons of customizability. Amazing support from Hana, Thanks again!

exceptional customer service. very helpful!

So far so good, it realizes most of my expectations.

Great hana was helpful

Great app support in the chat. Had some issues with my website implementation and Hana helped me with Screenshots and showed me exactly what I needed. Thank you Hana

Great support from Sonny

Great loyalty and rewards app. Hana was amazing in helping create a page and a widget for our store for our customers to easily access their loyalty rewards. overall a lovely and easy experience.

The Joy Rewards Avada team has been incredibly friendly and approachable since the start of our journey with them. They’re available around the clock, so you can always reach someone on live chat whenever you need assistance. While there are a few setups not yet available in the app, I’m confident they’ll consider these improvements moving forward. Special shoutout to the amazing team members I’ve interacted with on live chat, Audrey, Alyssa, Jade, Sonny, and Abby, who have all been super helpful with my inquiries. Big thanks to the team for their support!

Seamless integration with the help of Abby and Andrew, they migrated all my data from YOTPO easily. Highly recommend this app.

The whole team has been very helpful with all of my questions on launching this app. We appreciate all of the help.

Ottima app, stabile e con tante funzionalità disponibili. Molto apprezzabile che sia disponibile anche in Italiano e possa essere utilizzata sia per il webstore sia su Shopify POS. Il supporto è super gentile e si mette subito in moto quando c'è un problema. Finora hanno sempre risolto tutto in modo veloce e preciso. Complessivamente molto contenti.

Great support

L’application est très intuitive et fonctionne parfaitement pour gérer un programme de fidélité professionnel. Mention spéciale à Audrey de l’assistance, qui est toujours réactive, claire et efficace. Son accompagnement a vraiment facilité la mise en place de l’outil. Je recommande.

I had a big help from Hana, she is amazing :)