They helped a lot. Hana, Sonny, and others are all very fine. I'll continue to use joy, although there are some issues when setting up, but the support is timely and very helpful.

Hana was a great help to me; without her, I wouldn't have been able to get the app working. Helpful and professional!

I love this app! Even with just the free version, it's packed with features that are super easy to use and customize. Huge shoutout to Jasmine from their support team—she helped me quickly place the rewards widget on the right side of my site, exactly how I wanted it. The support is amazing, and the app works perfectly with my store. I’m definitely considering upgrading to the paid version as I grow. Highly recommended!

They are extremely helpful. We have been using this program with Shopify for several years and think it caters to all our retail needs.

Brilliant app so easy to install and start using even for less experienced tech people, works great with my Shopify store and even better customer service, very fast and great at helping you sort any problem out. Highly recommend!

Muy buen servicio de soporte.

Hana was so helpful and helped me fixed my problem right away!

I had an outstanding experience with the support team at Joy. They were incredibly kind, attentive, and impressively fast in their responses. They helped me set up the loyalty program in just a few steps and within only a few hours. Everyone I interacted with was polite, knowledgeable, and truly helpful — but what stood out the most was the speed and efficiency in solving even the smallest issues. That kind of support is priceless. A special thank you to Sonny for the exceptional assistance!

Service client très réactif et rapide, je recommande !

This app is the best app ever for loyalty program for your shopify store. Customer service is outstanding; Hana was so supportive and helpful that helped me to solve most of the problem

Amazing app and amazing support

Great loyalty program -- simple and affordable with awesome customer service

This app is wonderful. It is a critical component of our efforts to increase customer satisfaction and repeat purchases. It brings us a lot of value. We are especially impressed with the support from the Avada customer service and technical team.

i want to the process than expected, I got help from Hana and she made it all better

My problem was resolved quickly by Hana. Thanks.

Hana walked us through the coupon code issue we were having and was able to explain and make the setting changes in system in no time at all.

Un app con tantissime funzionalità e soprattutto un team che ti supporta sempre in ogni difficoltà. Sonny per me è il n.1

Amazing customer support! Was super quick to go into our system and help set things up properly no wait time and help was immediately done through their chat which is nice to finally have real responses from a company and not just an AI chatbot Highly recommend this app