Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Great app and a really helpful tools, Big thanks to Sonny from the support team that really was standing with us for more than hour to solve all our problems!
Le Nuancier
Sep 30, 2025
on
Shopify
Great app, easy to use, set-up and customize, very intuitive.
Their support team is super available. Special thanks to Hana who assisted me and solved my problems in seconds !
Gorila Drinks
Sep 30, 2025
on
Shopify
Tienen un equipo muy profesional. Meción especial a Audrey y Andrew.
LIQUO
Sep 29, 2025
on
Shopify
I love Joy’s personalized support in helping me with all the questions I’ve had throughout our service. The willingness to help and the immediate responses are incredible. A big thank you to Audrey, who has been very helpful, as well as to Liam and Heni, who were also a great help. Thank you so much! I’m very happy with the service.
Paradise Beauty
Sep 29, 2025
on
Shopify
assistenza online in chat risponde subito
Accelerate Nutrition
Sep 29, 2025
on
Shopify
Great app. Support is also very helpful and very fast. Especially Hana, Sonny and Alyssa are great! So far, an awesome app that I would recommend to everyone who needs a loyalty program.
SKINGRAPHICA
Sep 27, 2025
on
Shopify
This is an amazing app with a first-rate support team. Hana who helped me with customisations was amazing.
Celesty
Sep 26, 2025
on
Shopify
this is a must have app if you want to make offers to your customers with no limit. customer support is amazing. I want to thank Jasmine for her amazing work
TransTape®
Sep 25, 2025
on
Shopify
joy always resolves my issues quickly and without stress. thanks to mark and jasmine for their help today!
Nivada Grenchen USA
Sep 25, 2025
on
Shopify
sweet Hana, thanks for assisting
HUB Concept Store
Sep 24, 2025
on
Shopify
We run a fashion retail business and recently started using Joy Loyalty to manage our membership rewards and points. The setup process is very straightforward with step-by-step guidance, which makes it easy to get started. Special thanks to Sonny for the great support — the customer service team is always available, very responsive, and helpful. Overall, a really good experience, and I’d recommend this app to other merchants looking to build a loyalty program!
Sabarac - Fermented Hot Sauces
Sep 24, 2025
on
Shopify
Sonny was professional and effecient in assisting with the setup of the app. Can highly recommend.
Fresh and Green
Sep 24, 2025
on
Shopify
Excellent customer service. Audrey handled my concern very well. Thanks!
Shweetcheeks Collection
Sep 23, 2025
on
Shopify
I received excellent service from Audrey. She demonstrated professionalism, efficiency, and attentiveness, even while managing a busy workload. She addressed all of my questions thoroughly and provided valuable assistance where needed.
Lotus DTF
Sep 23, 2025
on
Shopify
Everything was perfect with Hana She is very pleasant and fixed all my issues. Thanks for her and I will use this app forever with this good supporter.
The Dock Drop
Sep 21, 2025
on
Shopify
The Joy: Loyalty Program & Rewards app is just what we needed at The Dock Drop! This gives us the ability to customize our rewards program, and we were able to build it out just as we had designed. The support that we received during setup was amazing and we look forward to a long and successful partnership as we continue to offer our exciting rewards program! We recommend this app to any business that is trying to implement a customer rewards program!
Cosmetology
Sep 20, 2025
on
Shopify
Audrey is the best
Il mio negozio
Sep 20, 2025
on
Shopify
Their team are good and very supportive in finding and fixing out errors hana helped me a lot thanks hana i really love your support i recomend this app for loyalty if your are building your shopify store
Made by Frey
Sep 20, 2025
on
Shopify
i love it!
FIG Clothing
Sep 18, 2025
on
Shopify
The app is easy to use and the helpdesk service is very responsive. I interacted with Hana, who was able to answer my questions quickly.