Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
The team is very responsive and helpful when attempting to set up the program. Hana has been very easy to learn from and shows how to set up the integrations quickly
Wuufu mascotas
Nov 02, 2025
on
Shopify
Hana the goat
MELIPRON
Oct 31, 2025
on
Shopify
A very satisfactory experience. The customer service team member Hana has been helping me solve problems and she is very patient. This is truly an excellent app.
Tiare Collab
Oct 30, 2025
on
Shopify
Loving using this app. it's super easy. Great quick customer service also from Sonny. he made it super easy to understand and fixed my problem so fast. thanks for great service.
GeePAC Trend
Oct 30, 2025
on
Shopify
I've been using the Joy Loyalty Program for my Shopify store, and it's a great way to enhance customer retention. It allows you to create point-based rewards, VIP tiers, and even offer discounts for exclusive drops. Plus, it integrates seamlessly with checkout and subscriptions.
Habsburg Kleidermanufaktur
Oct 27, 2025
on
Shopify
Joy fully meets our needs, offering a wide variety of perks while remaining very convenient and easy to set up.
Whenever I have a question about the setup, the chat support responds quickly and is highly knowledgeable. Special shoutout to Audrey for the amazing support!
Cool-Vita DTC
Oct 27, 2025
on
Shopify
Joy Loyalty is an amazing app for Shopify! It’s easy to use, flexible, and packed with great features to engage customers and boost loyalty. Big thanks to Daniel for his outstanding support — super helpful, quick, and friendly. Thanks to him, setting up was a breeze. Highly recommended!
Smile RITUALS
Oct 25, 2025
on
Shopify
I haven't fully tested the app yet, but it already deserves 5 stars for the support it provides. They helped me with everything, and Hana was really kind and professional. Thanks, I hope I'll be happy with the app too.
K-Boo
Oct 25, 2025
on
Shopify
En general funciona bastante bien, me gustaria que existiesen ofertas de planes de pago anuales. Pero por el resto todo bien, ademas de que Hana me atendio super bien.
Gorgeous Promotions
Oct 24, 2025
on
Shopify
It's a simple to use and effective app, and support (esp. Audrey) is very helpful.
Lakforyou
Oct 24, 2025
on
Shopify
The service of Hana and the rest of the team was just amazing, helped with everything and still helping , great first experience all I can say , easy 5star
SanityCare Italia
Oct 24, 2025
on
Shopify
I'm still testing the app, but I can say that the customer support is truly fantastic. Thanks to Hana for the setup help, thank you so much. I hope I'll be happy with the app too.
Best Buy Soccer
Oct 23, 2025
on
Shopify
very good service
USA-Hiboost
Oct 20, 2025
on
Shopify
Our team does not have professional technical personnel, and we are grateful to the technical support staff Hana for her help in making the program run normally.
Burn to Perfection LLC
Oct 20, 2025
on
Shopify
I was having issues getting the look and feel of the app to match my store. I contacted support via chat and was assisted by Hana. I explained what I wanted it to look like. I stepped away for a meeting and when I returned Hana had the app streamlined and matched exactly what I was looking for
DESLOC
Oct 20, 2025
on
Shopify
Joachim Kaeser
Oct 19, 2025
on
Shopify
The support is extra ordinary. Jasmine was very engaged in helping wherever she could. Very happy with the support and the app.
FOHM
Oct 19, 2025
on
Shopify
Sizleri çok seviyorum bu uygulama çok iyi fiyatlar türkiye'ye göre biraz pahalı kalıyor. ama uygulama kusursuz.
iPad Palestine
Oct 18, 2025
on
Shopify
We started to use JOY Program and it's encouraging more customers to purchase. The points system is encouraging, customers can later redeem their points for discounts.
If you get the higher plan, customers can even trade their points for free products, which gives your store a nice "gift shop" section.
Hana was so nice in helping us get verified. Amazing support!
Emalla Official Shop
Oct 18, 2025
on
Shopify
Pretty good! It’s fully functional and reasonably priced, meeting most needs. Customer support responds quickly and helps me resolve issues efficiently.