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Customer reviews: Joy Loyalty Program & Rewards

Develop by Shopify

Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,590)

Overall rating
4.9

Pet ID Tags

Nov 19, 2025  on Shopify

Have only just installed it and so far the support by Sonny has been EXCELLENT ! Looking forward to getting this up and running soon.

Burden Of Proof

Nov 18, 2025  on Shopify

UK PET HOUSE

Nov 17, 2025  on Shopify

I love the app, and Hana has made my experience even better. Truly excellent service!

Dalchinii

Nov 17, 2025  on Shopify

Great App, excellent support by Hanna, prompt response. Love it.

INKBIRD

Nov 16, 2025  on Shopify

timely support.

Lechuza Italia

Nov 14, 2025  on Shopify

Joy is an excellent app that allows you to build customer loyalty through various programs, very easy to use and user-friendly. Furthermore, the customer service provided by Audrey was wonderful and prompt, she was able to fulfill all my requests with precision in a very short time! Plus: I wrote to her a few weeks ago and she still remembered my needs, fantastic!

Seoul Paws

Nov 14, 2025  on Shopify

Audrey & Jade were awesome, very helpful

Impure Store

Nov 13, 2025  on Shopify

Fantastici! Assistenza super, un grazie ad Hana :)

Fareed Book Centre

Nov 13, 2025  on Shopify

Hana

Homely.au

Nov 12, 2025  on Shopify

Hana the best

Sexy Stuf

Nov 11, 2025  on Shopify

Joy works well and has great customer service. I recommend them if you're looking for a loyalty program.

PIYOGA

Nov 11, 2025  on Shopify

Hana is great and helped me set up a lot of things with the app. For example, css text in the background for widget spacing, merging contacts from Yotpo, etc. The app took 5 hours to fully set up well. So far no glitches. I sent a text to some customers today and asked them to check out the program and not one customer complained about their experience (I sent the text to 500 people) and several people used their points to place purchases today so that app is already generating income. It's nice to have an app that's easy to use, fast support, and works without glitching. We will see how it pans out over the next few months but as of 2 days in, it's working as intended, much better than Yotpo (sorry Yotpo).

Golden Bridge Store

Nov 11, 2025  on Shopify

Hana este un profesionist. super, recomand

Joozoori

Nov 06, 2025  on Shopify

Eco-Building Products

Nov 06, 2025  on Shopify

Nivada Grenchen

Nov 05, 2025  on Shopify

Kuumba Made

Nov 05, 2025  on Shopify

Support has been good so far. My latest support rep, Audrey, was very helpful, knowledgeable, polite and quickly available. I have found this to be true for each of my inquiries.

Florasis

Nov 04, 2025  on Shopify

The best service I have experienced. Hana and Andrew helped me a lot.

Il Tulipano a Vento

Nov 04, 2025  on Shopify

App molto carina e di facile utilizzo. Creare una raccolta punti aiuta a fidelizzare il cliente ed a stimolare a tornare ad acquistare. Il servizio clienti è molto gentile e risponde in tempi velocissimi, inoltre da ottimi consigli per migliorare l'interfaccia e rendere il tutto più piacevole.

Opal & Joy

Nov 04, 2025  on Shopify

Great app! Super helpful and responsive support — Hana was very patient and helpful, and walked me through all my setups with clear instructions. Recommend!

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