Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Have only just installed it and so far the support by Sonny has been EXCELLENT ! Looking forward to getting this up and running soon.
Burden Of Proof
Nov 18, 2025
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Shopify
UK PET HOUSE
Nov 17, 2025
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Shopify
I love the app, and Hana has made my experience even better. Truly excellent service!
Dalchinii
Nov 17, 2025
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Shopify
Great App, excellent support by Hanna, prompt response. Love it.
INKBIRD
Nov 16, 2025
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Shopify
timely support.
Lechuza Italia
Nov 14, 2025
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Shopify
Joy is an excellent app that allows you to build customer loyalty through various programs, very easy to use and user-friendly. Furthermore, the customer service provided by Audrey was wonderful and prompt, she was able to fulfill all my requests with precision in a very short time!
Plus: I wrote to her a few weeks ago and she still remembered my needs, fantastic!
Seoul Paws
Nov 14, 2025
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Shopify
Audrey & Jade were awesome, very helpful
Impure Store
Nov 13, 2025
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Shopify
Fantastici! Assistenza super, un grazie ad Hana :)
Fareed Book Centre
Nov 13, 2025
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Hana
Homely.au
Nov 12, 2025
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Shopify
Hana the best
Sexy Stuf
Nov 11, 2025
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Shopify
Joy works well and has great customer service. I recommend them if you're looking for a loyalty program.
PIYOGA
Nov 11, 2025
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Shopify
Hana is great and helped me set up a lot of things with the app. For example, css text in the background for widget spacing, merging contacts from Yotpo, etc. The app took 5 hours to fully set up well. So far no glitches. I sent a text to some customers today and asked them to check out the program and not one customer complained about their experience (I sent the text to 500 people) and several people used their points to place purchases today so that app is already generating income. It's nice to have an app that's easy to use, fast support, and works without glitching. We will see how it pans out over the next few months but as of 2 days in, it's working as intended, much better than Yotpo (sorry Yotpo).
Golden Bridge Store
Nov 11, 2025
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Shopify
Hana este un profesionist. super, recomand
Joozoori
Nov 06, 2025
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Shopify
Eco-Building Products
Nov 06, 2025
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Shopify
Nivada Grenchen
Nov 05, 2025
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Shopify
Kuumba Made
Nov 05, 2025
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Shopify
Support has been good so far. My latest support rep, Audrey, was very helpful, knowledgeable, polite and quickly available. I have found this to be true for each of my inquiries.
Florasis
Nov 04, 2025
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Shopify
The best service I have experienced.
Hana and Andrew helped me a lot.
Il Tulipano a Vento
Nov 04, 2025
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Shopify
App molto carina e di facile utilizzo. Creare una raccolta punti aiuta a fidelizzare il cliente ed a stimolare a tornare ad acquistare.
Il servizio clienti è molto gentile e risponde in tempi velocissimi, inoltre da ottimi consigli per migliorare l'interfaccia e rendere il tutto più piacevole.
Opal & Joy
Nov 04, 2025
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Shopify
Great app! Super helpful and responsive support — Hana was very patient and helpful, and walked me through all my setups with clear instructions. Recommend!