Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Parfait Merci beaucoup a Esther qui est au TOP !!!!!!
Gold Life Fitness
Apr 23, 2024
on
Shopify
This team always surprised me. every time you need their help, they always show up and help you more than you expected! I came across Tiana, it was one of my best experiences ever. keep doing a great job.
GMCA LTD
Apr 23, 2024
on
Shopify
Very good app and excellent support from Audrey and Nikita. Thank you.
CELORA Beauty
Apr 22, 2024
on
Shopify
I had a problem using the app, so I asked for help, and Lydia handled it very kindly
Thanks to you, I was able to handle things quickly
It'll be awkward to use for the first time, but Lydia will help you with the difficult ones, so don't worry
Tech Scape Hub
Apr 21, 2024
on
Shopify
Really nice app that allows you to run a pleasant reward scheme. I spoke with Hana via web chat and she was extremely helpful! Would recommend.
FQ Fits
Apr 20, 2024
on
Shopify
Good customer service from Lydia
A Little Fish Fashion Boutique
Apr 20, 2024
on
Shopify
The app is doing okay so far, I am using the free plan right now. The Customer Service team members (Tiana, Toby, Esther) are very helpful and have provided immediate support when needed. It's a bit disappointing that the point balance function cannot work with the Shopify New account type and hopefully this can be resolved in the future.
Also, when customer redeemed their coupon, under the Reward list, it only shows the code and the reward description (e.g. Discount £1 for every 100 points) but not the actual amount of the coupon, I think it would be more helpful for the customer to see the value of their coupons if they have redeemed more than one.
Priti.co
Apr 18, 2024
on
Shopify
hanna support me very well , she bring me everuthing i need to undertand this app and keep going !! congrats!!!
Indigo River & Co.
Apr 17, 2024
on
Shopify
I chatted with Prakash through the chat help feature.
He was able to help me find a solution to my problem quickly and efficiently.
I appreciate the helpful support!
Didier Lab Latvia
Apr 17, 2024
on
Shopify
Hana was super helpful in assisting me to edit some storefront icons! Great service. Thank you.
Timo & Farmers
Apr 16, 2024
on
Shopify
Superb customer service. When I faced trouble generating the landing page, I got support from the customer team. Hana helped me with her prompt action and solved the problem in real time.
LuxDermaStore
Apr 15, 2024
on
Shopify
Very good and fast support service, Hana helped me move the widget to the desired position of the widget
Paper Whimsy Studio
Apr 15, 2024
on
Shopify
This app is great, and I'm loving it so far! When it comes to Hana's support, I must give the highest praise. Her assistance in this app has been outstanding! There are lots of options to consider when setting up a program like this, and I really appreciate the guidance and help I've received from her through the chat feature. Most recently, Hana has helped me and was able to answer each question promptly. She provided screenshots to help me navigate to the right screens for setting up the options I wanted. Her professionalism and patience made the whole experience incredibly smooth. Thank you, Hana!
Steady Clothing
Apr 12, 2024
on
Shopify
Zebra Skimmers Store
Apr 11, 2024
on
Shopify
Joy is a great app, just not the one we require for our use case.
The customer service is great. I needed to downgrade and uninstall the app -- Audrey in customer service was a real star (hey Joy, give Audrey a bonus!), she guided me through the entire process.
My Urban Thread Shop
Apr 10, 2024
on
Shopify
I received some excellent assistance from Audrey today, she was able to verify my Shopify store account and provide me with an update to my transactional allowment. This app is really great and a big thanks to Audrey for all your help!
Korean skincare FR
Apr 10, 2024
on
Shopify
We have been using this app for our three domains and it's been working really well! Customer service is really fast and efficient, both for support and for design changes. Thank you Hana and Tony for your precious help!
Monsteroom
Apr 10, 2024
on
Shopify
This app is great and CS Audrey helps a lot!
Anorah
Apr 10, 2024
on
Shopify
Instant support, Tiana was very quick and very kind. Great app!
GHETTOFF
Apr 09, 2024
on
Shopify
Tiana, was great. She answered my questions and fixed my concern. I am pleased.