Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
It is very good, the set up is seemless. The customer support is also easy to contact, especially Hana from the support helped us a lot with some issues we were facing. She was very friendly and considerate and solved the issue in minutes!
F.timber
Aug 06, 2024
on
Shopify
Joy is one of the best loyalty program available. In fact, we've been using a few apps by Avada because of their easy-to-use app. Love the assistance by their customer service especially Hana, she guide me well with my enquiry
Due Aalst
Aug 04, 2024
on
Shopify
Very good support from Tiana and Doris
Tryasmart
Jul 30, 2024
on
Shopify
great app great customer service response time was great by Tracy and Toby from customer service, helping me to setting up the store, thank you so much :)
Houston Habitat ReStore
Jul 30, 2024
on
Shopify
Kevin was amazing and very patient to solve my needs!
Quality Approach Fashion
Jul 29, 2024
on
Shopify
Joy represents excellent value. Joy provides a comprehensive loyalty program and it's highly evident that they have invested in making their platform great for the customer. I would like to highlight Audrey and Hankim and the rest of the team for providing great customer support especially with the setup. I highly recommend this app.
Pusy beauty
Jul 29, 2024
on
Shopify
Great app, support team amazing, especially Tiana. Thank you guys
BlackMountainPlans
Jul 28, 2024
on
Shopify
Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.
Tastefully Olive
Jul 28, 2024
on
Shopify
I am extremely impressed with the support staff at Joy Loyalty (Avada.) Audrey and Anivia were both exceptional in addressing my concerns and swiftly resolving my issues. Their professionalism, efficiency, and friendly demeanor made the entire experience seamless and stress-free. I couldn't have asked for better assistance. Highly recommend their support team!
hellomiracle
Jul 27, 2024
on
Shopify
I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!
DREAMRS
Jul 25, 2024
on
Shopify
Tiana was a great help in solving my concerns and helping me navigate the admin panel for Joy. Really quick replies and clear instructions!
cheerspopsmyshop
Jul 23, 2024
on
Shopify
Tiana helped me a lot and were very kind. The app also successfully increased orders.
HalalGlam
Jul 23, 2024
on
Shopify
Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.
Inkspot
Jul 22, 2024
on
Shopify
Very happy with the app and the support from Hana has been fantastic. All my questions have been answered promptly and solved my issues quickly.
TF Supplements Nutrition Superstore
Jul 22, 2024
on
Shopify
No complaints, works well. Hana was very helpful in assisting me with customization.
The Good Fruit Gift Shop
Jul 21, 2024
on
Shopify
Such great customer service! Penelope was excellent with addressing my concerns. Thank you!
American Culture Brands Pro
Jul 21, 2024
on
Shopify
very helpful staff members specifically hana and anvia. They helped with my issue in just a couple of minutes
ECCENTRIQ
Jul 21, 2024
on
Shopify
They team at Joy Rewards is such amazing people to work with. Every time I reach out to them for any query, they always came back with a resolution. A special shoutout to Hana and Nikita for great setup help. Will definitely recommend them. As their products are great too.
GIOYAL
Jul 21, 2024
on
Shopify
I recommend the application which is nothing short of exceptional, the customer support is super professional. I thank Mia, Tony and Linda who helped me solve some problems with the site, thanks again.
Conquest Coffee
Jul 21, 2024
on
Shopify
This is the best loyalty and rewards program on the market. Value for money, great features, affordable and the customer service is excellent!
Keep up the great work :)