Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Alyssa was wonderful! Very patient and helped me with all 10 questions I had. The support team immediately jumped in to fix an issue I was having in my store. So glad to be using this for my rewards program. I have used several others in the past and this one is wonderful for the cost and the support you receive.
FansBRANDS®
Sep 16, 2024
on
Shopify
EN -
Great app! It has depth and very customizable. We can translate all of our "text" to Hungarian. The team behind is very reliable, and they have very fast response time. They can also make customisations for us!
HU -
Mindenkinek csak ajánlani tudom, szuperül testre lehet szabni és minden szöveget le tudtunk benne fordítani Magyarra. A csapat az app mögött nagyon reszponzív és segítőkész csapat van. Emelett ha valamilyen egyedi kinézetet szeretnél abban is tudnak segíteni.
Happy Earth Tea
Sep 15, 2024
on
Shopify
Been working with Joy multiple months now. We have been very satisfied with how things work here, including the seamless POS experience.
Today we had some issues with changing layout of the app and Lydia was quick to respond and walk us through the process. Great experience!
Cool&Simple
Sep 15, 2024
on
Shopify
We launched our new loyalty program with Joy, Kevin was very helpful with my many technical questions! The response from customer service is usually very fast, which is really appreciated.
A-List Fragrances
Sep 13, 2024
on
Shopify
Audrey has been very responsive and helpful. She seemed very knowledgable and patient.
Sincerely Valentine
Sep 12, 2024
on
Shopify
Excellent & quick service from Tiana!
Gold Fever Hair
Sep 12, 2024
on
Shopify
Have not started using the app yet as we're still customising it. We have some usual requests and the team, in particular Kevin, have been outstanding in accommodating our requests so far! Can wait to get started. Thanks team :)
FKSP
Sep 11, 2024
on
Shopify
Pretty easy to setup, especially if you have some familiarity with code. Didn't love the design of the loyalty page out of the box, but again, I was able to customize it exactly as I needed ('cause I know Liquid, HTML, CSS, etc.)
What you get in the free tier is pretty substantial. Definitely enough to get you up and running with rewards. We'll be upgrading to the second tier account type soon.
Their support team is quick and great.
Trend Cycle
Sep 11, 2024
on
Shopify
Audery
7 Day Glow
Sep 11, 2024
on
Shopify
William did a great job fixing an error that was giving me trouble. Their customer support is very quick. Moving from a different reward app was easy.
Food Packaging Direct
Sep 11, 2024
on
Shopify
It's a great app with a fantastic customer service.
Tiana was a wonderful help.
I recommend.
The Mystical Moons
Sep 10, 2024
on
Shopify
Audrey has been amazing with her customer service. We have been using this app for over a year and have no issues.
Retra Nutrition
Sep 10, 2024
on
Shopify
Great and fast support from Lydia. Had a question about some customization and she helped me instantly.
Chok Chok Beauty
Sep 10, 2024
on
Shopify
Thank you for change my points! Thank you Lydia and Raymond
Naturh
Sep 10, 2024
on
Shopify
Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!
RAREE AND ROYAL
Sep 09, 2024
on
Shopify
Thank You "Hana" For Your Valuable Support. It Was Really Easy To Set Up Things. Thanks A Lot.
Dave's Meal Prep
Sep 09, 2024
on
Shopify
Customer service agent Hana was very helpful when setting up my account
UniKeys
Sep 09, 2024
on
Shopify
Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.