Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Apart from being user friendly and just the right options you need for a great loyalty and rewards program, the support team is rock solid. Audrey was the most kind, patient and willing to help person. She made all the heavy lifting for me, configuring one setting I needed help with. From all apps I have gone through, this is one of the top of my list.
Kerrato Hair Fibres
Sep 29, 2024
on
Shopify
HANNA PROVIDED GREAT SUPPORT
capezzolocollection
Sep 29, 2024
on
Shopify
La stiamo utilizzando da pochi giorni ma per ora sembra avere tutto ciò che ci serve, soprattutto vorrei ringraziare Audrey che ci ha aiutato in tempi record a risolvere una piccola problematica :)
EXSENS-USA.com
Sep 29, 2024
on
Shopify
It was a great experience! Hana was incredibly helpful in getting our company seamlessly integrated with the app.
Runaway
Sep 28, 2024
on
Shopify
Hana has done a very good job on helping me out with the installation of the app. She has aswered really fast and was could answered any of my questions.
5/5
Piercepective
Sep 28, 2024
on
Shopify
very good , thank you Tiana for help!!
Catch Fire Creations LLC
Sep 28, 2024
on
Shopify
Hana was amazing and quick at answering my questions. Helped me get everything set up within minutes. Great support!
QSP KNIFE
Sep 27, 2024
on
Shopify
Good service, very fast answers. Tiana does a great job!!!
Rayglint HealthCare OnlineStore
Sep 26, 2024
on
Shopify
This app support teams is so kind Thank you so much
Mama's Bump
Sep 26, 2024
on
Shopify
Lydia was a pleasure to work with! She helped me seamlessly customize and display the rewards program widget on my website, making the entire process smooth and stress-free. Her attention to detail and dedication ensured everything looked perfect. I'm incredibly grateful for her expertise and support—highly recommend!
Wilkins & Olander
Sep 23, 2024
on
Shopify
HANNA WAS VERY HELPFUL IN SETTING UP OUR REWARD PROGRAM
Silamp France
Sep 23, 2024
on
Shopify
Perfect solution ! Thank you Tiana and Raymond for fixing our issues. Reward program is very efficient !
OFF THE LINE PERFORMANCE
Sep 22, 2024
on
Shopify
Easy setup with very helpful and responsive team! Extra thanks to Lydia and William for quick and easy assistance.
Dyno Sky
Sep 22, 2024
on
Shopify
Since I'm new to the app I cannot speak to it's function yet - however if the app is as good as the customer service I got from HANA I expect great things. Usually when service is that good then everything else is too so I look forward to a long and prosperous relationship with Joy Loyalty
Colonial Acres Coins
Sep 22, 2024
on
Shopify
Lydia was super helpful when we were having issues with searching for customers. :) I've spoken to several team members and everyone is always very nice and addresses my issues promptly. Definitely recommend this app :)
Elisse Treasures
Sep 22, 2024
on
Shopify
I recently had some trouble navigating the app, but grateful for the customer support I received from Lydia. While the app can be a bit tricky at times, she was patient and took the time to walk me through each step, ensuring I was comfortable with how everything worked. Thank you!
Treasures of my HeART
Sep 21, 2024
on
Shopify
I am very happy and thankful to Hana for providing such great support. I’m not very well versed in these things and she was patient and helpful in my needs. I’ve used other apps before but I love Joy because it is easy to work with and the support is phenomenal
Every Day Active Shop
Sep 21, 2024
on
Shopify
Absolutely fantastic experience with Hana from the support team! From the moment I reached out, she was incredibly attentive and knowledgeable. Hana took the time to understand my concerns and provided clear, effective solutions. Her friendly demeanor made the entire process stress-free. It’s rare to find such dedicated support staff. I truly appreciate her help and would highly recommend her to anyone in need of assistance. Five stars well deserved!
Barkily Australia
Sep 21, 2024
on
Shopify
Great service from Hana that helped to resolve my issues so promptly! I'm glad to have chosen Joy as our rewards program!