Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
He is very helpful and patient I really appreciate the service thank you God bless
Tag UR It! Inc.
Jun 08, 2024
on
Shopify
I was going nuts trying to figure out how to get this onto my website. I decided to do the Chat thing, and I'm SO glad I did. Kevin was the BEST. He did what I asked him to do, and then when I realized that's not what I wanted and described what I wanted, he knew exactly what it was that I wanted, and fixed it for me within a minute!! I applaud him for his patience! KEVIN is my lifesaver!!!
DVA home
Jun 08, 2024
on
Shopify
I had a problem with referral and Prakash was so helpful to solve my problems. Thanks.
Felix Feles
Jun 08, 2024
on
Shopify
had some issues with my iphone users not being able to close the pop up, i messaged Hana, she had it fixed in less then 2 minutes, these guys are GREAT highly reccomend
Soapfistication
Jun 07, 2024
on
Shopify
I installed Joy earlier this week and have had great service from Pamela when I had questions.
Shop Just for Games
Jun 06, 2024
on
Shopify
Very responsive support. A big thank you to Nolan and the technician Maison for their help!
Yumiko Europe
Jun 05, 2024
on
Shopify
First time using a point system and had a lot of questions about the programs, tiers and how the discounts can be combined and used. Thankfully Tiana was very helpful and patient and managed to explain and give all the needed information and details!
Desert Rose Crystals
Jun 04, 2024
on
Shopify
I have just transferred from another loyalty program to Joy, I had issues importing my customers information and contacted the help chat and Nolan has been absolutely wonderful to deal with, extremely efficient and helped me with not only importing my customers but every other question I needed help with after that! I managed to get everything set up smoothly and am loving the app so far especially the embedded page on my website it looks very professional.
Pour Caddy
Jun 03, 2024
on
Shopify
Support is always available and quick to respond. Pamela was a huge help.
Curvy Jewels
Jun 02, 2024
on
Shopify
I had issues with embeds and audrey was so quick to help me out. i loved how she solved my issue within 2-3 minutes. she is the sweetest
Digital Craft Supplies
Jun 01, 2024
on
Shopify
We absolutely love this app for our shop! It is one of the few apps that plays nicely with our theme and runs smoothly! Joy's customer service team is extensive and absolutely amazing!! We are extremely happy with their knowledge and efficiency! We'd like to give a shout out to Tiana, Sunny, Hana, Lydia, Liz, Pamela, Tracy, Emily, and Prakash! They have helped us tremendously and we are so grateful for their support! The app looks amazing and can totally be customized to match the look and feel of your shop! We have nothing but positive things to say about this app! It's totally worth downloading!! Thank you Joy...you have brought our business so much JOY!! :D
Sweetie Shoppers
Jun 01, 2024
on
Shopify
Mia was great, very friendly and knowledgeable. I would definitely recommend.
Thrift Galore
May 31, 2024
on
Shopify
Great app and the customer service was very fast and responsive with Audrey.
IQUNIX Super
May 30, 2024
on
Shopify
Hana is nice and helps me a lot
BaseStyl
May 29, 2024
on
Shopify
After comparing many options, I finally chose Joy: Rewards and Loyalty Program, and it turned out to be the right choice, thanks to Tiana and Maison.
Mahana Bijoux
Apr 26, 2024
on
Shopify
Parfait Merci beaucoup a Esther qui est au TOP !!!!!!
Gold Life Fitness
Apr 23, 2024
on
Shopify
This team always surprised me. every time you need their help, they always show up and help you more than you expected! I came across Tiana, it was one of my best experiences ever. keep doing a great job.
GMCA LTD
Apr 23, 2024
on
Shopify
Very good app and excellent support from Audrey and Nikita. Thank you.
CELORA Beauty
Apr 22, 2024
on
Shopify
I had a problem using the app, so I asked for help, and Lydia handled it very kindly
Thanks to you, I was able to handle things quickly
It'll be awkward to use for the first time, but Lydia will help you with the difficult ones, so don't worry
Tech Scape Hub
Apr 21, 2024
on
Shopify
Really nice app that allows you to run a pleasant reward scheme. I spoke with Hana via web chat and she was extremely helpful! Would recommend.