Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Application de carte de fidélité très pratique Facile à utiliser, claire et parfaite pour récompenser mes clients sans prise de tête. Je recommande !
Greener
Dec 23, 2025
on
Shopify
Their customer service is excellent and the platform is very easy to use. I'm currently on the free plan and it offers me everything I need! I would recommend it.
Karnidog
Dec 22, 2025
on
Shopify
Alyssa m'a aidé à résoudre mon problème et a été très sympathique, merci beaucoup, super application !
Timebox
Dec 22, 2025
on
Shopify
We are very happy with the Joy app. Everything works exactly as we needed and the setup was smooth and intuitive. The features are well thought out and fit perfectly with our Shopify store.
What really stands out is the customer support. Hana was absolutely amazing, very responsive, patient, and genuinely helpful. She guided us through everything step by step and made the whole experience stress-free.
Highly recommended if you are looking for a reliable app with excellent support behind it.
Strabella-Home
Dec 21, 2025
on
Shopify
hanna is the best, she help us for everything
Valmasi
Dec 20, 2025
on
Shopify
So far, this app is good. I am still learning but it seems to have a lot of capabilities just on the free plan. I am looking forward to fully using this in my website. Audrey has been very helpful answering questions.
0026 Tribe
Dec 18, 2025
on
Shopify
My helper today was Hana. Best service I have encountered! Period!
Ma Boule De Couches
Dec 16, 2025
on
Shopify
Je suis très satisfaite de Joy.
C’est de loin la meilleure application de fidélité que j’ai testée — et j’en ai essayé beaucoup.
Les fonctionnalités sont complètes, le tarif est adapté, même pour les petites structures, et l’expérience globale est fluide et efficace.
Petit bémol toutefois : les traductions ne sont disponibles que sur le plan supérieur, ce qui est un peu dommage.
Mais honnêtement, cela reste un détail face à la qualité du service.
Le support est ultra réactif, 24/7, ce qui est franchement impressionnant.
Merci à toute l’équipe pour ce travail remarquable, merci à alyssa.
Willit Sports
Dec 16, 2025
on
Shopify
The customer support is very responsive, and any configuration issues we encountered were resolved quickly. Special thanks to Hana for the prompt and professional support throughout the setup process:)
Oyaseraya | Öze Dönüş
Dec 13, 2025
on
Shopify
Trying it out for somedays now, rich in features but what is great is the customer service. They are amazing
Mustard Sneakers
Dec 12, 2025
on
Shopify
All in one loyalty app with tons of customizability. Amazing support from Hana, Thanks again!
PetPaw.mx
Dec 10, 2025
on
Shopify
Twisted Ambitions Yarn
Dec 09, 2025
on
Shopify
exceptional customer service. very helpful!
Loveonly Inc.
Dec 09, 2025
on
Shopify
So far so good, it realizes most of my expectations.
GG Luxe Watch
Dec 09, 2025
on
Shopify
Great hana was helpful
Snustree
Dec 08, 2025
on
Shopify
Great app support in the chat. Had some issues with my website implementation and Hana helped me with Screenshots and showed me exactly what I needed. Thank you Hana
Uchiwa Gallery
Dec 08, 2025
on
Shopify
Great support from Sonny
Bliss & Beyond
Dec 08, 2025
on
Shopify
Great loyalty and rewards app. Hana was amazing in helping create a page and a widget for our store for our customers to easily access their loyalty rewards. overall a lovely and easy experience.
Tai Kang Healthy Fruits
Dec 07, 2025
on
Shopify
The Joy Rewards Avada team has been incredibly friendly and approachable since the start of our journey with them. They’re available around the clock, so you can always reach someone on live chat whenever you need assistance.
While there are a few setups not yet available in the app, I’m confident they’ll consider these improvements moving forward.
Special shoutout to the amazing team members I’ve interacted with on live chat, Audrey, Alyssa, Jade, Sonny, and Abby, who have all been super helpful with my inquiries. Big thanks to the team for their support!
Bling and Speed
Dec 06, 2025
on
Shopify
Seamless integration with the help of Abby and Andrew, they migrated all my data from YOTPO easily. Highly recommend this app.