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Customer reviews: Joy: Loyalty Rewards Program

Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,455)

Overall rating
4.9

Quality Approach Fashion

Jul 29, 2024  on Shopify

Joy represents excellent value. Joy provides a comprehensive loyalty program and it's highly evident that they have invested in making their platform great for the customer. I would like to highlight Audrey and Hankim and the rest of the team for providing great customer support especially with the setup. I highly recommend this app.

Pusy beauty

Jul 29, 2024  on Shopify

Great app, support team amazing, especially Tiana. Thank you guys

BlackMountainPlans

Jul 28, 2024  on Shopify

Tiana was quick and very knowledgable. I cannot thank her enough for her help in assisting me with my issue tonight.

Tastefully Olive

Jul 28, 2024  on Shopify

I am extremely impressed with the support staff at Joy Loyalty (Avada.) Audrey and Anivia were both exceptional in addressing my concerns and swiftly resolving my issues. Their professionalism, efficiency, and friendly demeanor made the entire experience seamless and stress-free. I couldn't have asked for better assistance. Highly recommend their support team!

hellomiracle

Jul 27, 2024  on Shopify

I've been using this app for a while now, and I must say it's exceptional. What truly sets this app apart is the excellent customer service. One of their support team “Audrey” is very responsive and genuinely helpful to addressing my issues. Overall, this app has exceeded my expectations in both performance and service. I highly recommend it!

DREAMRS

Jul 25, 2024  on Shopify

Tiana was a great help in solving my concerns and helping me navigate the admin panel for Joy. Really quick replies and clear instructions!

cheerspopsmyshop

Jul 23, 2024  on Shopify

Tiana helped me a lot and were very kind. The app also successfully increased orders.

HalalGlam

Jul 23, 2024  on Shopify

Doris really helpful in solving error issue while updating the referral program setting. Thank you for your help.

Inkspot

Jul 22, 2024  on Shopify

Very happy with the app and the support from Hana has been fantastic. All my questions have been answered promptly and solved my issues quickly.

TF Supplements Nutrition Superstore

Jul 22, 2024  on Shopify

No complaints, works well. Hana was very helpful in assisting me with customization.

The Good Fruit Gift Shop

Jul 21, 2024  on Shopify

Such great customer service! Penelope was excellent with addressing my concerns. Thank you!

American Culture Brands Pro

Jul 21, 2024  on Shopify

very helpful staff members specifically hana and anvia. They helped with my issue in just a couple of minutes

ECCENTRIQ

Jul 21, 2024  on Shopify

They team at Joy Rewards is such amazing people to work with. Every time I reach out to them for any query, they always came back with a resolution. A special shoutout to Hana and Nikita for great setup help. Will definitely recommend them. As their products are great too.

GIOYAL

Jul 21, 2024  on Shopify

I recommend the application which is nothing short of exceptional, the customer support is super professional. I thank Mia, Tony and Linda who helped me solve some problems with the site, thanks again.

Conquest Coffee

Jul 21, 2024  on Shopify

This is the best loyalty and rewards program on the market. Value for money, great features, affordable and the customer service is excellent! Keep up the great work :)

vũv Watches

Jul 20, 2024  on Shopify

Adds value to my store and my customer experience. Like the features.

Rising Moon Minerals

Jul 20, 2024  on Shopify

I had some difficulty at first getting things set up and working properly, but the team at Avada contacted me and helped me get it done right. I am just starting to test the app and all it's functions now, but hope it runs smoothly from here and helps build my customer base. Thank you

Kootz smoke shop

Jul 16, 2024  on Shopify

Amazing customer service! Hana fixed my problem within minutes and i didn't have to do anything. She did it all from her end. I currently only have the free version of Joy, but after the great customer service and definitely will sign up for the paid version. Thanks Hana for the process simple and fast.

KIKOPALS

Jul 16, 2024  on Shopify

A Huge Thank You to Tiana of the Joy Loyalty Program! Right from the beginning, their level of professionalism was outstanding. They listened carefully, understood my needs patiently, and most importantly, grasped what I aimed to achieve. My situation was quite complicated and took some time to resolve. However, Tiana and William handled everything with utmost patience and never showed any signs of frustration. Their dedication and support were truly remarkable. I'm incredibly grateful for their exceptional service and assistance.

Niederrhein-Koi

Jul 16, 2024  on Shopify

Schneller Support der bei allen Fragen hilft, Danke !

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