Audrey has been very responsive and helpful. She seemed very knowledgable and patient.

Excellent & quick service from Tiana!

Have not started using the app yet as we're still customising it. We have some usual requests and the team, in particular Kevin, have been outstanding in accommodating our requests so far! Can wait to get started. Thanks team :)

Pretty easy to setup, especially if you have some familiarity with code. Didn't love the design of the loyalty page out of the box, but again, I was able to customize it exactly as I needed ('cause I know Liquid, HTML, CSS, etc.) What you get in the free tier is pretty substantial. Definitely enough to get you up and running with rewards. We'll be upgrading to the second tier account type soon. Their support team is quick and great.

Audery

William did a great job fixing an error that was giving me trouble. Their customer support is very quick. Moving from a different reward app was easy.

It's a great app with a fantastic customer service. Tiana was a wonderful help. I recommend.

Audrey has been amazing with her customer service. We have been using this app for over a year and have no issues.

Great and fast support from Lydia. Had a question about some customization and she helped me instantly.

Thank you for change my points! Thank you Lydia and Raymond

Love the app! It's easy to set up and use. The customer service team is fast, responsive, and reliable. Thank you CS Lydia, for her incredible help in resolving the issues on my website. Highly recommend it for anyone looking for a smooth experience!

Thank You "Hana" For Your Valuable Support. It Was Really Easy To Set Up Things. Thanks A Lot.

Customer service agent Hana was very helpful when setting up my account

Audrey from Avada helped me today with my questions. She was super helpful and speedy. I had a problem with publishing the app on my new theme, and she fixed it for me in a blink of an eye.

Hana给予了我很多的帮助，而且特别有耐心哦

Truly complete application and effective and fast assistance service. Thank you Tiana, Emily and Raymond!

It's great, provides many options, thanks to Hana for helping me setup easily.

A big thank you to Jasmine and William from the Joy Loyalty Program! Right from the start, I was impressed by their professionalism. They were attentive, patiently understood my requests, and, most importantly, helped me accomplish everything I needed.

I spoke to lydia i was struggling to implement some features on the app. She was very patient and helped me with implementing what i required. I am very happy.

Truly professional and friendly support. I was lucky enough to be assisted by Audrey, who was truly professional.