Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
Hana was amazing and quick at answering my questions. Helped me get everything set up within minutes. Great support!
QSP KNIFE
Sep 27, 2024
on
Shopify
Good service, very fast answers. Tiana does a great job!!!
Rayglint HealthCare OnlineStore
Sep 26, 2024
on
Shopify
This app support teams is so kind Thank you so much
Mama's Bump
Sep 26, 2024
on
Shopify
Lydia was a pleasure to work with! She helped me seamlessly customize and display the rewards program widget on my website, making the entire process smooth and stress-free. Her attention to detail and dedication ensured everything looked perfect. I'm incredibly grateful for her expertise and support—highly recommend!
Wilkins & Olander
Sep 23, 2024
on
Shopify
HANNA WAS VERY HELPFUL IN SETTING UP OUR REWARD PROGRAM
Silamp France
Sep 23, 2024
on
Shopify
Perfect solution ! Thank you Tiana and Raymond for fixing our issues. Reward program is very efficient !
OFF THE LINE PERFORMANCE
Sep 22, 2024
on
Shopify
Easy setup with very helpful and responsive team! Extra thanks to Lydia and William for quick and easy assistance.
Dyno Sky
Sep 22, 2024
on
Shopify
Since I'm new to the app I cannot speak to it's function yet - however if the app is as good as the customer service I got from HANA I expect great things. Usually when service is that good then everything else is too so I look forward to a long and prosperous relationship with Joy Loyalty
Colonial Acres Coins
Sep 22, 2024
on
Shopify
Lydia was super helpful when we were having issues with searching for customers. :) I've spoken to several team members and everyone is always very nice and addresses my issues promptly. Definitely recommend this app :)
Elisse Treasures
Sep 22, 2024
on
Shopify
I recently had some trouble navigating the app, but grateful for the customer support I received from Lydia. While the app can be a bit tricky at times, she was patient and took the time to walk me through each step, ensuring I was comfortable with how everything worked. Thank you!
Treasures of my HeART
Sep 21, 2024
on
Shopify
I am very happy and thankful to Hana for providing such great support. I’m not very well versed in these things and she was patient and helpful in my needs. I’ve used other apps before but I love Joy because it is easy to work with and the support is phenomenal
Every Day Active Shop
Sep 21, 2024
on
Shopify
Absolutely fantastic experience with Hana from the support team! From the moment I reached out, she was incredibly attentive and knowledgeable. Hana took the time to understand my concerns and provided clear, effective solutions. Her friendly demeanor made the entire process stress-free. It’s rare to find such dedicated support staff. I truly appreciate her help and would highly recommend her to anyone in need of assistance. Five stars well deserved!
Barkily Australia
Sep 21, 2024
on
Shopify
Great service from Hana that helped to resolve my issues so promptly! I'm glad to have chosen Joy as our rewards program!
FormTech
Sep 20, 2024
on
Shopify
Tiana was very very helpful and fast. Thank you
Yummy Beauty
Sep 20, 2024
on
Shopify
Great app and super fast assistance! Great team
godoggiestyle
Sep 18, 2024
on
Shopify
Alyssa was wonderful! Very patient and helped me with all 10 questions I had. The support team immediately jumped in to fix an issue I was having in my store. So glad to be using this for my rewards program. I have used several others in the past and this one is wonderful for the cost and the support you receive.
FansBRANDS®
Sep 16, 2024
on
Shopify
EN -
Great app! It has depth and very customizable. We can translate all of our "text" to Hungarian. The team behind is very reliable, and they have very fast response time. They can also make customisations for us!
HU -
Mindenkinek csak ajánlani tudom, szuperül testre lehet szabni és minden szöveget le tudtunk benne fordítani Magyarra. A csapat az app mögött nagyon reszponzív és segítőkész csapat van. Emelett ha valamilyen egyedi kinézetet szeretnél abban is tudnak segíteni.
Happy Earth Tea
Sep 15, 2024
on
Shopify
Been working with Joy multiple months now. We have been very satisfied with how things work here, including the seamless POS experience.
Today we had some issues with changing layout of the app and Lydia was quick to respond and walk us through the process. Great experience!
Cool&Simple
Sep 15, 2024
on
Shopify
We launched our new loyalty program with Joy, Kevin was very helpful with my many technical questions! The response from customer service is usually very fast, which is really appreciated.