We are launching loyalty for our store and website. I've used their chat feature a handful of times during pre-launch and their support and technical team has always been accessible and very helpful. We ended up having an onboarding call with Nolan, and Jade ended up helping polish us up to be launch ready. Great experience all around!

functions are great for store, and the their assistance is helpful to set up my loyalty program

Merci à Hana pour ses conseils !

Great service and help from Hana :)

App is great and has most of the feature but its pricy. Btw thanks hana for customer support

Support team and Dev Team are very helpful! Especially Sonny, Jade, Audrey many other members from support team. Thank you! One of the the easiest add-on apps that we have used.

I’m impressed by Joy Rewards for their exceptional support and great feature list. I dealt with Sonny, Emily, Alyssa, Kevin, Tracy and Hana all people who were incredibly responsive, knowledgeable, and resolved issues promptly not to mention I didn't have to go thru the pain of explaining my issue again and again. (JOY they need a raise). The range of features they offer is both comprehensive and user-friendly. Highly recommend them for outstanding service and support!

Merci Hana pour votre aide.

I have yet to utilize this app to it's full capabilities but the support upon setup was completely handled for me by Hana. She did a great job walking me through the process and performing most of the setup tasks herself. This app has a lot of clever features that I am excited to add to our new site.

Technical support and customer service at Joy are great - quick response time and friendly staff! Sonny helped me to manage the widgets and theme settings quickly! We are happy to have chosen Joy!

Hana is so professinoal, she basically solved my problem in no time at all, thanks a lot!!

I love the service this app is providing as well as the customer service. The staff of them are so good. I got a staff member named Audrey, who helped me out in all thing setting up program, designing it, instructing me! they are too good,

Audrey and Maison has assisted me on everything I have questions on regardless if it was free plan or pro plan. Very responsive, very helpful, very worthy to invest for e-commerce :D

Always great support and our customers love it. Thanks!

Great Value for a very reasonable price. Support is competent and always available. Thanks!

Easy to use and navigate, amazing support - Audrey is super helpful, highly recommend!

Great customer service, Hana was very helpful and resolved my issue within minutes :)

Audrey was super helpful with getting the loyalty program setup and launched in a matter of minutes! Thank you :)

Great app, lots of features and customizations to choose from. We were confused about a few things, but contacting support was quick, and Audrey was very patient and helpful, going above and beyond to resolve our concerns. We're still on the free plan, but will definitely upgrade to unlock even more features!