Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.
It is an excellent application that helps customers to be more loyal to your store, and helps you grow your business
The support team, especially Alyssa, is very patient & very supportive & professional
Temptico Čokolada
Aug 15, 2025
on
Shopify
I use 5 different apps from Joy and I am really happy with how they work, how easy they are, and support is always available. Also last talk with Jada was extremely smooth.
both paris
Aug 11, 2025
on
Shopify
Easy layout for setting up our loyalty program. Got problems and support quick response. Appreciate their work and hopefully this app can help our business well.
Mojawa
Aug 08, 2025
on
Shopify
5/5 – Reliable, Effective, and Great Support
This app delivers exactly what it promises: fast performance, smooth usability, and real results for improving revenue. It’s become a key tool for my workflow.
Special thanks to Hana from customer support—she’s responsive, solutions-oriented, and makes every interaction effortless. A team like this makes all the difference.
Highly recommend for anyone who values efficiency, impact, and solid support. A no-brainer choice!
Tesoro Hemp
Aug 07, 2025
on
Shopify
bruh... I came from wordpress + woocommerce + integration hell... this is so much better
Stephen & Penelope
Aug 06, 2025
on
Shopify
Joy have provided continued support from intergration to custom requests. We've only being using the platform for a month but very happy with the functionaility.
Little Giggles LLC
Aug 02, 2025
on
Shopify
Sonny, Alyssa, April, and Jasmine truly delivered! They understood my vision for the loyalty page, executed deep customization, and made thoughtful tweaks that elevated everything.
Their dedication went above and beyond taking the hassle off my plate entirely. I’m impressed by their commitment, creativity, and care. Absolutely outstanding teamwork and support!
I had a bad nightmare with other loyalty app, but this Joy Loyalty app made my day awesome!!! Just Wow!!! Once again, thanks alot and big Vinaka Vakalevu (Thank You)
Canine Kitchen
Aug 01, 2025
on
Shopify
Pretty good so far! Abby is exceptionally helpful! Every time she is my agent to help I know will get the best help from her. Thank you Abby!
La Stella
Jul 31, 2025
on
Shopify
SUPER SERVICE ET REACTIF
SwitchBot (スイッチボット)
Jul 30, 2025
on
Shopify
A great assistant! Provided us with very convenient services and experiences. We are infinitely grateful!
ANIMALINS
Jul 29, 2025
on
Shopify
Une appli ultra complète, intuitive et puissante !
Le système de fidélité est parfaitement pensé pour booster l'engagement client, et le tchat est juste exceptionnel. Mention spéciale à Hana, ultra réactive, professionnelle et d'une empathie rare — un vrai bonheur d’échanger avec elle.
Bravo à toute l’équipe, vous faites un super taf
Je recommande les yeux fermés !
CUTEBEE
Jul 29, 2025
on
Shopify
Excellent service
Peggs
Jul 29, 2025
on
Shopify
Hana was fast and responsive in her support! Fantastic customer service!
Warm and Wooly
Jul 29, 2025
on
Shopify
I just started using this app today, but made the switch after using two other rewards programs that weren't meeting our needs. Joy offers more features at a better price and the customer service has been amazing. Audrey has been a great resource in getting things set up for our rewards program and subscriptions. Excited to continue using this app!
ANTON Loyal Companions
Jul 25, 2025
on
Shopify
A solid loyalty app — simple to use and backed by amazing support!
We chose Joy to power our loyalty program at Anton Loyal Companions, and we’re really happy with it. The app provides all the key features (points, rewards, referrals...) in a clean and easy-to-manage interface — even for non-technical users.
Special thanks to Audrey from the support team, who was incredibly helpful, patient, and efficient during the entire setup process. Thanks to her, everything works as expected: our customers can now access their loyalty page, track their points, and redeem rewards with no hassle.
We definitely recommend this app!
— Thierry
antonlc.com
Pimax Store
Jul 25, 2025
on
Shopify
Your insights help us serve you better. Thank you for your support!
Hana is the best
Adi Akshoy & Co.
Jul 23, 2025
on
Shopify
Audrey and Jade was awesome . They instantly and sponteniously helpmed me set up my Reward program. They are real team to work with
Soul Lady
Jul 22, 2025
on
Shopify
They helped a lot. Hana, Sonny, and others are all very fine. I'll continue to use joy, although there are some issues when setting up, but the support is timely and very helpful.
Schiaccia & Mangia
Jul 21, 2025
on
Shopify
Hana was a great help to me; without her, I wouldn't have been able to get the app working.
Helpful and professional!
Skin Revealing
Jul 20, 2025
on
Shopify
I love this app! Even with just the free version, it's packed with features that are super easy to use and customize. Huge shoutout to Jasmine from their support team—she helped me quickly place the rewards widget on the right side of my site, exactly how I wanted it. The support is amazing, and the app works perfectly with my store. I’m definitely considering upgrading to the paid version as I grow. Highly recommended!