Taranker.Com Logo
Joy: Loyalty Rewards Program logo

Customer reviews: Joy: Loyalty Rewards Program

Joyio by Avada is a Shopify app designed to boost customer loyalty through rewards, referrals, and gamification. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (1,454)

Overall rating
4.9

Otantik Home

Nov 14, 2024  on Shopify

SKINICIAN

Nov 13, 2024  on Shopify

Consistently one of the most efficient live chat support teams I've ever encountered. They respond quickly every time & are always a great help. Damian and Andrew helped me today with an issue & it was done so quickly!

THE LIMELY

Nov 12, 2024  on Shopify

This app is fantastic, both in terms of functionality and support. It’s not only easy to use but also offers implementations that perfectly suit my website. For any challenging implementations, the support team responded promptly and effectively. Special thanks to Hana, Raymond, and the technical team!

Mideast Grocers

Nov 12, 2024  on Shopify

Great app and support. Thank you!

LISA MARIE BOUTIQUE

Nov 12, 2024  on Shopify

Love this app! The team has been extremely helpful in answering all of my questions and are available every time i need them! I spoke with Sonny today & I felt like a pain with all of my questions but he was patient with me & very knowledgeable! I just set this up & I am hoping to return with satisfied customer reviews! :)

Kaotic Kreations

Nov 12, 2024  on Shopify

We ran into an issue where our customers weren't able to access their loyalty accounts through our website. Tracy was quick to reply, professional, friendly and got our issue resolved in a timely manner.

Sival Skn

Nov 11, 2024  on Shopify

Firstly, I would like to say a huge thank you to Alyssa and the team. She is extremely professional and swift in her work. I didn't know how to create my loyalty page and they helped me for free with my theme and got it running on my Shopify. I am so grateful for this and highly recommended them. Thanks so much !

BabaShopis

Nov 11, 2024  on Shopify

Amazing App and Support

JAPANDCO

Nov 11, 2024  on Shopify

Super, le SAV est juste au top, hyper réactif, encore merci à Sonny :) et à Maison

Gamerpoint.com.mx

Nov 10, 2024  on Shopify

It's a great option, Abby from the Support Team was awesome!

Likha+Mundo

Nov 10, 2024  on Shopify

responds quick

New Products 4 Me

Nov 08, 2024  on Shopify

Hana was great, polite and helped me with setting up the account

London Scarves Outlet (Lili Scarves)

Nov 07, 2024  on Shopify

Fantastic customer service. Excited to be trying out this app!

Kalita

Nov 06, 2024  on Shopify

I had the pleasure of working with Audrey from Joy's customer service team, and I cannot say enough good things about her support! She was incredibly helpful and patient, guiding me through the entire setup process step-by-step. Audrey ensured that every detail was perfect so that we could activate and publish the app on our website immediately after our chat. Her expertise and friendly assistance made the experience seamless and efficient. Thank you, Audrey, for your outstanding service!

Mako Korean Makeup

Nov 06, 2024  on Shopify

Thank you to Hana for the quick and good help!

Lauras-Saddlery

Nov 05, 2024  on Shopify

Audrey was very helpful with the initial setup of the app. Looking forward to growing our rewards program with this app.

Regarde le Ciel

Nov 05, 2024  on Shopify

The customer service is amaizing. Hana helped me in everything I asked for, specially on the customization of the loyalty page.

LaLuneDuCiel

Nov 04, 2024  on Shopify

Alyssa is really nice and patience, thanks for her kind help

Iron and Resin Europe

Nov 03, 2024  on Shopify

Thank you Hana for your help, it was perfect! Very quick and kind :)

PLOUF

Nov 03, 2024  on Shopify

Hana and Raymond were so helpful today. I spoke to Hana at length as I'm new to the app and had various questions since this is my first time launching and rewards and loyalty program. I had over 10 questions and each were answered and explained so efficiently, meanwhile Raymond was working in the background to help customise my program. Thank you both very much for such a friendly service and helping me get my program up and running.

Scroll to Top